The Association of Volunteer Managers is a company limited by guarantee governed by a board of directors:

Ruth Leonard (Chair)

Ruth Leonard is the Head of Volunteering Development at Macmillan Cancer Support, where her role is to consider strategically where volunteers could be involved in providing solutions and to ensure that there is a supportive infrastructure to enable these interventions to be co-designed with and delivered by volunteers. 

Before working with Macmillan she was part of the Samaritans Volunteering Team, which fired her passion for truly volunteer led services and belief in a model of volunteers being managed by volunteers. Ruth feels that volunteer management is about empowering and enabling people to bring creativity and ingenuity to a solution to be able to make a difference in their community. With a background in journalism she is interested in encouraging the voice of volunteers to be heard and fully inform a volunteer programme.

She enjoys collaborative working; bringing together and being involved in networks from the wider volunteer involving and statutory sectors to creatively think about volunteering and community engagement issues and has been involved in several cross-sector pieces of work. 

Her personal volunteering includes being a Samaritans volunteer, a community mediator and a previous trustee with Prisoners Family and Friends Service.

Elected until 2018

Patrick Daniels (Treasurer)

Patrick is currently Head of Professional Development for Resolution, a not-for-profit membership organisation that supports family law professionals. 

After studying politics and international relations, Patrick got the volunteering bug working for six months in New Delhi, India, with an Indian disaster management NGO. After this experience, Patrick worked as a full time volunteer for ATD Fourth World, a French anti-poverty NGO, in a number of different projects in London, Paris, Brussels and Guatemala City. During seven years of involvement, Patrick worked on a range of educational initiatives with children and young people.

In the UK, Patrick has worked in a number of volunteer management roles, in particular with the Octopus Community Network, a partnership of nine community organisations in Islington, London. He worked for YouthNet, an online information and advice charity, as Head of Engagement and Support. For the last five years, Patrick has been co-chair of the Guatemala Solidarity Network which recruits volunteer international accompaniers, and remains an active member. 

He is also chair of trustees of the ATD Fourth World Trust that supports full-time volunteers both in the UK and abroad.

Elected until 2019

Rachel Ball (Secretary)

Rachel Ball is the Volunteering Manager at the RAF Museum, London. 

Brought into establish and implement a broad and varied volunteering programme, Rachel has focused on upskilling the staff across both the Museum’s sites to build confidence in involving, working with and supporting volunteers. Through consultation, Rachel has developed the Museum’s first volunteering strategy and action plan, relevant policies, procedures and handbooks and has delivered training in Volunteer Management. 

Rachel has recently completed her Level 5 in Volunteer Management, accredited by the Institute of Leadership and Management. In previous roles, she has achieved the Investing in Volunteers Award and delivered a successful application for the Queens Award for Voluntary service.

Rachel has experience of volunteer management in museums, mental health and carers charities.

Rachel has a passion for all things film and is always interested hearing recommendations from other cinema goers.

Elected until 2019

Angela Wilson

Angela is Head of Volunteering at Samaritans. 

She was Senior Adviser for Volunteering & Community Engagement at Barnardo’s), she is responsible for leading a staff team based around the UK who advise volunteer managers on all matters including recruitment, support and supervision, motivation, reward and recognition, problem solving and disputes, policy and procedural issues, etc. Angela has held roles including Volunteering Policy & Standards Manager at St John Ambulance and Organisational Development Manager at Voluntary Action Westminster.

Angela’s personal experience in volunteering began in childhood, e.g. as a Sixer for her local Brownies group. Aged 18 she undertook a six-month volunteering role in South India as a teacher and carer at a school and orphanage, an experience which shaped and cemented her firm belief in the power of the voluntary sector in promoting fairness. Volunteer management roles in adulthood have included Events Team Leader for the National Childbirth Trust (NCT), Trustee for Volunteer Centre Westminster and Trustee for Westminster Befriend a Family.

With a particular interest in learning and development, Angela recently obtained an MSc in Human Resource Development (CIPD), and won awards for “best student” and “best module result” with her dissertation entitled “Influencing Volunteer Commitment and Contribution: the Impact of Transformational Leadership, Personal Motivation and the Functional Benefits of Volunteering”.

Elected until 2019

Daniel Ingram

Daniel describes his mission in life as helping people reach their full potential. He began working in the third sector in 2008. 

However, Daniel’s love of volunteering began while studying Social Work at The University of Manchester. As part of Student Action, the students’ union’s community volunteering society, he supported projects involving vulnerable children, the homeless and elderly. Daniel continues to volunteer by coaching junior cricket.

He says: “AVM is member driven. That’s why I became a member, and what drove me to get more involved. With your help we can increase the number of people, organisations and causes that can benefit from AVM’s work.

“What’s your feedback about AVM today? How can it improve for the future? I’m keen to hear what you think as your Director. Tweet me or message me on LinkedIn if you’d like to share your thoughts or get more involved in AVM.”

Daniel lives in Cambridgeshire with his partner Heidi and two guinea pigs Crackle and Pop.

Elected until 2020

Jo Gibney

Like many volunteer managers, Jo fell into it almost by accident, even though she has been volunteering for a lot of her life. 

Prompted to think about a career change following a redundancy, she was introduced to AVM at a conference and realised she had found a role that suited her, as well as a community of people who are there to support and share with one another. Following the conference Jo completed the online ‘Introduction to Managing Volunteers’, led by Rob Jackson and Sue Jones, and in 2016 Jo completed the ILM Level 5 in the Management of Volunteers.

Currently Jo is working in the national volunteering support team of The Royal British Legion, who support volunteer managers and promote volunteering in the organisation. Currently Jo is leading on the development of volunteer management training, among other projects.
Outside of work Jo is trustee for a fledgling charity that exists to bring a voice to those who have suffered, or are at risk of, domestic or sexual abuse.

Jo lives in London, is married to Tony (also a volunteer manager), is looking for a cat and possibly tweets more about cheese than volunteer management.

Elected until 2020

Karen Ramnauth

Karen Ramnauth is the Voluntary Services Manager at South East Coast Ambulance Service NHS Foundation Trust. 

Her role focuses on designing and implementing policy and governance infrastructure for volunteer activities to flourish, and fostering best practice in volunteer management throughout the Trust. Karen is a non-practising solicitor who is passionate about social action and the ability of volunteers to improve health outcomes in local communities.

Elected until 2020

Rachael Bayley

Rachael is interim Director of Delivery & Development at the Ramblers.

She was the Head of Volunteering Development at Save the Children UK. She leads on developing the volunteering strategy, framework and culture to ensure volunteering is embedded across the whole organisation. She originally moved into the sector (from investment banking) to be Director of Service at Volunteer Reading Help. 

Rachael was the Director of Volunteering at CSV (Community Service Volunteers), where she led a team of 15,000 volunteers who are supported by 28 staff.

Rachael has also been Director of Volunteering Development at the Alzheimer’s Society; and Head of Volunteering at Samaritans with 18,000 volunteers and 202 branches each led by volunteers – a highly successful model of volunteers managing volunteers. Rachael is also a Trustee of Barnardo’s and is training to be a qualified Pilates tutor.

Elected until 2018

A.S. Maini

A.S.Maini is a specialist in digital and branding for the nonprofit sector, particularly in relation to volunteering, and has spent five years leading digital for a national volunteering charity. 

His voluntary work includes teaching digital skills to young people, acting as special advisor to a community education initiative and serving as Chair of Trustees for an opera charity.

Elected until 2018