Announcing Be More Pirate’s Alex Barker as our conference keynote speaker

AVM is pleased to announce Alex Barker, Right Hand Pirate to Pirate Captain Sam Conniff Allende, author of the book ‘Be More Pirate‘, as our keynote speaker for this year’s conference! 

Alex will be launching our conference with an interactive session, to get us thinking about how we, as leaders of volunteering, can take on the world – or at the very least, our organisations – and win! Alex will also be staying the whole day, as she will be joining the panel for the afternoon surgery session, so get thinking about what you want to ask Alex on the day. 

We will also have Karl Wilding, early into his tenure as the new Chief Executive of NCVO, in conversation with AVM Chair, Ruth Leonard, in the afternoon. Ruth will be asking Karl about his thoughts on volunteering, volunteer management and the place of civil society within the changing world.

To join Alex, all our brilliant speakers, and over 200 of your peers, book your ticket to THE premier event for volunteer managers, leaders and heads of volunteering today.

If you can’t wait to hear from Alex, join us 19 September, from 7:30pm, for our Twitter bookclub #LoVolsBookClub, where we’ll be discussing ‘Be More Pirate’.

AVM Conference 2019 tickets are live

We might be biased, but the AVM conference is always a – if not THE – highlight of our year. So we’re really pleased to let you know that you can get your early-bird tickets for #AVM2019 now!

We’re really excited to tell you that this year we will have a conversation with Karl Wilding, the new Chief Executive of NCVO. AVM Chair, Ruth Leonard will be asking Karl about his thoughts on volunteering, volunteer management and the place of civil society within the changing world. Karl will start his new role mid-September, and we’re so pleased that he has committed to speaking at our annual conference so soon into his new role.

Our members tell us that AVM conference is the premier event for volunteer managers, leaders and heads of volunteering. Each year conference creates the kind of buzz that will only get with 250 people who are passionate and proactive about volunteer management in the same place.

Each year we select a varied range of speakers, who are at the forefront of volunteer management and thought leadership, to offer you a mix of inspiring keynote speakers, workshops on a variety of themes, and, for the second year running, the Volunteer Managers’ Advice Surgery.

Not to mention, there will be loads of opportunities for you to network and chat to other leaders of volunteering from across a variety of sectors and organisations, and make new connections throughout the day.

Early-bird prices are available for the first 50 members booking, so don’t delay, book your ticket today!

You can see the full agenda, venue details, and book your ticket to #AVM2019 on our website.

AVM responds to the NHS Long Term Plan

It is promising to see recognition within the NHS Long Term Plan that volunteers contribute to high quality care, and that there are a myriad of ways in which they make this contribution. Volunteers within the NHS have a significant role in promoting improved health outcomes within the community, and providing support in out of hospital and hospital environments. There is even more that volunteers can achieve within the NHS, and with the publication of the Long Term Plan, the NHS should now renew its focus on what roles volunteers undertake, and broaden its approach when creating volunteer roles.

The Association of Volunteer Managers (AVM) takes the view that the number of volunteers is less important than the quality of the volunteering experience. Numbers of active volunteers is an important marker for any organisation, but consideration should be given to the outcomes volunteers achieve for the NHS, and the positive personal impact of volunteering on health, wellbeing and resilience.

It’s key to recognise that volunteering is not the core activity of the NHS; it exists to support the core service functions, and alongside the capacity issues many NHS organisations face, creating the right environment for volunteering to flourish can be challenging. The volunteer / organisational relationship is very distinct from the employee / employer relationship and requires a particular skill set. The volunteer manager’s required skill set is the same regardless of sector. Unfortunately many NHS organisations work in isolation developing volunteer-focussed services, and successful collaborations would benefit many more patients, across age groups and social demographics.

For this reason volunteer managers in the NHS could learn from successful programmes run by charities. For over a decade, the Association of Volunteer Managers has been committed to sharing knowledge with volunteer managers regardless of sector. Learning events are matched to current climates, and our 2019 line up of events will include more introspection of public service – encouraging public sector volunteer managers, volunteer managers who support publicly funded projects and other volunteer managers to learn together. We’re also creating events to examine the triangle of support between volunteers, service users and carers.

Our membership is as diverse as volunteering itself, and includes public, third and private sector organisations. As we reflect on the impact of the Long Term Plan, NHS organisations with volunteers or those who would like to start programmes should consider joining well-established support networks such as the Association of Volunteer Managers to gain from the experiences of our members.

AVM responds to #bethehelpforce

AVM welcomes the recent announcement of #bethehelpforce, a partnership between Helpforce and the Daily Mail, encouraging more people to volunteer their time in the NHS in 2019. AVM believes in the power of volunteering to make a difference, not only to patients, but also to volunteers themselves, and every day we hear their incredible stories.

However, AVM is clear that volunteering should not be a replacement for fully funded public services. Staff and volunteers offer different support to the NHS due to a different working relationship. Every day volunteers of all ages and backgrounds make a huge contribution by giving their time, skills and experience to support the NHS. The real value of these volunteers is the extra value they bring on top of the care and support provided by hard working nurses, doctors and other NHS staff. Volunteers have the time to provide companionship to patients that clinical staff do not have.

While AVM welcomes this initiative, we want to stress that volunteering is not free, and that resources need to be in place to support increased volunteering. This includes volunteer managers who can provide the training and support to volunteers, rather than adding these responsibilities to already stretched clinical staff.

Presentations from the AVM Conference 2018

Futurology: The UK trends that may impact Volunteering by 2030

Tiger de Souza, Director (Volunteering, Participation & Inclusion), National Trust

Getting past Groundhog Day: Why our leadership needs to change the conversations we’re having about volunteering

Helen Timbrell, People and Organisational Development Consultant

Putting Volunteering at Our Heart: England Athletics Strategy

Chris Jones, CEO, England Athletics

Organisational Values and Volunteering

Anne-Marie Zaritsky, Head of Volunteering, Mencap & Sara Sheard, Deputy People Director, Mencap

Organisational values and volunteers – to be lived, not laminated

Mencap has gone through an organisational wide cultural change in the last few years, including the development of a new set of values. We will share how we have translated these values and new ways of working to both employees and volunteers, discussing our success and challenges along the way, and the impact this has had.

We will share some of the tools we’ve developed, and how values can play a key part in the volunteer journey, from recruitment through to recoginition.

Particpants will then have the opportunity to reflect on their own organisational values; are they relevant to volunteers? Do your volunteers know what they are and why you have them? How do values translate into behaviours? How can working towards a shared set of values impact on culture and strategy? What is the role of the volunteer manager in this?

So you think you want a volunteer management system?

Wendy Halley, (previously Programme Manager – Volunteering Systems & Processes, Save the Children)

What you need to know if you’re thinking of getting a new volunteer database. A non-tech overview of what to consider and prepare before taking your first step.

Spreadsheets and Access databases just don’t cut it anymore. The volunteers of tomorrow, and many of today’s too, want to interact online. The benefits of a good volunteer management system are mind-blowing. How’s seven minutes to get back a reference without doing any work at all?! But there’s a lot more to it than just buying a system. In this workshop we’ll look at the steps you’ll need to go through, the questions you need to ask and the ones you’ll need to answer.

From the initial idea, to the business case and making the arguments internally (often the biggest hurdle), we’ll consider the less obvious issues that you could come up against throughout the entire process from proposal to implementation.

We’ll not be looking at all the solutions on the market but you’ll get information and guidance, from the experience of two implementations, to be more prepared if you choose to go down this exciting route.

Building confidence for volunteers with support needs

Fleur Donnelly-Jackson, Volunteers Manager, and Walney Virgilio, Volunteers Coordinator, Tate Britain & Tate Modern

Develop an understanding of the Social Model of Disability and learn from Tate’s experiences of supporting volunteers with learning difficulties, to become more confident in their volunteering and interacting with the public. Explore how you can make your volunteer opportunities accessible and inclusive, develop a support offer, and make appropriate adaptions. This will be an opportunity to hear about and share good practice/ experiences, and learn about how your organisation could improve opportunities for volunteers with learning disabilities. We will also try out some theatre games, drawn from the theories of Augusto Boal!

Research partnerships- volunteering and academia working together

Geoff Nichols, University of Sheffield and Sports Volunteering Research Network (SVRN) (workshop)

How Volunteer Organisations link with Academic Institutions to achieve Research

The workshop will describe ways in which managers and academics can work together on research. Practical examples will be provided including: student dissertations, student group projects; university funded research; contracted research and guest speakers on courses. The examples illustrate the practical details of setting this up and meeting the needs of the stakeholders: managers, students and academics. The examples will be followed by participants identifying their own research projects and ways they might be delivered. The session will include details of organisations through which academics can be contacted.

Mindfulness and Resilience

Sherie Olmstead, Managing Director, Unicorn Consulting Solutions Ltd (workshop)

Wake Up! The Surprising Truth about What Drives Stress and How We All Can Build Resilience Incorporating one of many techniques: Mindfulness

We will explore a new proven approach for dealing with stress. There is a new approach to dealing with stress and building resilience that a few wise people have known about for a long time; it’s time more people did. You will be introduced to the research of Dr. Derek Roger, one of the world’s leading researchers on stress and resilience. The goal of the session is to convince you that there is no such thing as a stressful job or stressful situation. You will learn “the key” to enduring resilience and learn to do something you probably haven’t fully done for a long time – wake up. We will explore mindfulness as a highly effective technique to helping you stay awake and defining for yourselves a stress-free life.

How to have difficult conversations

Mandy Rutter, Psychologist and Organisational Consultant (workshop)

Difficult conversations are a significant part of managing employees, volunteers and strategies. We often want to avoid such conversations for fear of conflict, but we know that our credibility and performance will be effected if we don’t take our full responsibility. However, we rarely receive training on what to say and how to manage the inevitable emotional fall-out. Whether its challenging time-keeping, safety procedures, prejudice or inappropriate behaviour, this workshop will provide practical guidance on how to manage the conversation. We will explore the psychological processes involved in conflict and offer a model of communication that helps managers to maintain flow and focus during emotionally challenging conversations.

Leadership with impact

Sherie Olmstead, Managing Director, Unicorn Consulting Solutions Ltd (workshop)

Making Leadership Happen

In our fast-changing and interconnected world, organisations feel the need for leadership more than ever. As a result, managers get a lot of advice on how to be more effective leaders. We will explore the challenges leaders face, define what effective leadership is, explore how leaders can improve and look at a targeted approach to lead with impact.

Rethinking the Data We Collect, GDPR and beyond

Tony Goodrow, CEO, Better Impact

The GDPR has forced us to look at data collection in a whole new way. And although it has caused us all a significant amount of new work in our busy lives, I think that in the end, everyone, including Leaders of Volunteers, will be better off for it. This workshop is divided into three segments. The first is taking a look at what the DGPR means in layman’s terms and seeks to demystify it.

The second segment looks a specific examples of how data collection and holding practices called for under GRPR influence overall better practices in volunteer management. These practices will have an effect on workflow efficiencies and an improvement in the volunteer experience.

The third segment is interactive look at what the workshop participants think of various pieces of data collection very common in the volunteer sector. Small groups will discuss how they think specific information should be handled in light of the first and second segments of the workshop and we’ll wrap up each example with a short full group discussion.

Could you be our new Business Development Manager?

The Association of Volunteer Managers (AVM) is an independent membership body that aims to support, represent and champion people in volunteer management in the UK regardless of field, discipline or sector. It has been set up by and for people who manage volunteers.

We’re at an exciting point in our development and are preparing for a period of sustained growth. To be effective, we’re seeking a part time Business Development Manager for a fixed term of 6 months.

The post holder will be expected to lead on and implement AVM’s interim business plan, improve our infrastructure, work alongside the Board to strengthen partnerships and support the development of a five year strategy.

For more information please contact Ruth Leonard (Chair) or Karen Ramnauth.  

How to apply

Send a cover letter and CV to [email protected]

The deadline is midday, Friday 28th September 2018 and interviews will take place on Wednesday 3rd October 2018 in central London. We are looking for a candidate who can start as soon as possible.  

Conference tickets are selling out fast!

Have you got your ticket for the volunteer management event of the year? If not, don’t delay as tickets are selling out fast, and some of the seminars are fully booked.

If you’re still wondering if it’s for you, here are a few reasons why we think you should come to conference!

We have three fantastic keynote speakers:

  • Tiger de Souza, Director (Volunteering, Participation & Inclusion), National Trust. Tiger will be gazing into his volunteer management crystal ball to talk about Futurology: The UK trends that may impact Volunteering by 2030
  • Helen Timbrell, People and Organisational Development Consultant. Helen will be discussing how we can get past Groundhog Day, and why our leadership needs to change the conversations we’re having about volunteering.
  • Chris Jones, CEO, England Athletics. Chris will share how England Athletics have put volunteering at their heart.

We have wide choice of workshops and seminars from sector experts, to suit a wide variety of interests:

  • Mindfulness and Resilience
  • Organisational Values and Volunteering
  • Research partnerships- volunteering and academia working together
  • Rethinking the Data We Collect
  • Leadership Competencies
  • How to have difficult conversations
  • So you think you want a volunteer management system?
  • Building confidence for volunteers with support needs

Your peers recommend conference as a great way to learn, develop and build your networks.

Delegates who attended last year’s conference said:

  • “Really great keynote speakers, individually and good variety across them. Great to have peers in the sector sharing learning in workshops. Always good to hear what others are up to and have a chance to discuss challenges candidly and support each other”
  • “Workshop sessions where we could share ideas and experiences. Friendliness of organisers. Interesting final keynote speaker”
  • “Networking was great, standard of speakers was high, I felt stretched by the discussions”
  • “Networking, exchanging ideas, free range to think outside the box – not always possible in a work context!”

AVM’s annual conference is the industry leading event, bringing together Heads of Volunteering, Directors of Volunteering and Volunteer Managers from the broadest spectrum of volunteer organisations.

View the full conference details and book your tickets.

Jewish Volunteering Network: Volunteer Management Events Seminar

AVM organisational member Jewish Volunteering Network would like to invite you to join them for expert advice for volunteer managers planning or managing a volunteer befriending schemes.

Not all volunteering roles are regular or ongoing. Sometimes you just need a good team of volunteers to support your one-off events, whether it’s to raise funds or raise awareness. But there are some big differences in how to manage these different types of volunteers. Come along to this seminar to learn about how effective volunteer management can be key to your event’s success.

Topics will include what to ask on a volunteer registration form, what to include in a briefing and how to keep volunteers happy during the event itself. Whether you need a large team of volunteers or just a one or two, you’ll also hear about how JVN can support you with your event.

The training takes place Monday 17th September, 09:00-13:00, JVN, Wohl Campus for Jewish Education, 44a Albert Road, London NW4 2SJ.
 
You can find out more on their website.

AVM Director 2018 elections open for nominations

UPDATED: Nominations are now closed.

AVM Director elections open for nominations

The 2018 elections to join the board of AVM are now open for nominations.

Any member is eligible to stand for election, and this is your opportunity to help shape and lead the Association of Volunteer Managers as a director.

Find out more by downloading the 2018 AVM election pack. This year we are particularly looking for candidates with skills in finance or marketing.

If you have any questions about being a Director, please contact our Chair, Ruth Leonard via email. For those who are interested in being a Director, you are welcome to attend some of our next Board Meeting on 5th September.

The returning officer for this year’s election is Rachel Ball, AVM Company Secretary. If you have any questions or difficulties you can contact her directly for help or advice.

Please download and complete a nomination form, and email it directly to Rachel Ball.

Nominations close at 6pm, Tuesday 28 August 2018.

Voting will open on 7 September and all eligible voters will receive further information about how to vote by email.

Can you help us decide AVM’s vision?

AVM’s board has reflected on our 10 year journey with you, our members, and begun to build a picture of where our journey must and should go next. For that journey to be successful we need to travel together. Can you help us decide the vision we will all seek to achieve?

We have narrowed down the ideas to three statement options. We would like you to rate each option and share your thoughts on why you gave this rating.

Please complete our short survey.