GDPR & IG – What will be the impact and are we ready for it?

An AVM L&D event, 23 January 2018, 1pm – 5pm Click here to book

This event will enable you to health check your own preparations for the new regulations and compare notes with others.  We will also hear from organisations with recent, relevant experience: RNLI chose to implement the new GDPR regulations almost 1 year ago – what have they learned and what do they recommend?; Alzheimers Society have specific experience of data usage issues, having received an Enforcement Notice from the Information Commissioner -how did they deal with the broader impact, and how did they put the experience to good use in their own GDPR preparations.

Tom Payne and Esme Chapman, Data Governance Analysts of RNLI,  Kate Adams, Head of Volunteering and Amy Symons, Volunteering Support Manager of Alzheimers Society will share their experiences for the benefit of all.

The ‘experts’ suggest that no-one can be sure they are fully prepared until their preparations are put into practice. However there are some key areas and parameters relevant to all. Paul Jennings, partner at BWB law firm, will guide us through the legalities of GDPR.

The event will cover all the key points, as well as some of the less obvious implications:

What will be the impact on volunteers and volunteer managers, as opposed to fundraisers? Do we need data on existing volunteers to attract and recruit new volunteers? Do volunteering and fundraising departments need to coordinate their data management far more effectively, to avoid overloading the same supporters?

There will be table discussions and networking opportunities. Come and share your experiences, concerns and expectations. Book now 

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See Eventbrite page for full details (click on the image above)

Exploring Digital Technology for volunteer management. An L&D event.

5 December, 10:30 – 4:30, Arlington Conference Centre. Click here to book.

Sponsored by Better Impact.

Rob Jackson will host the second in our series of Embracing Digital events. In response to member feedback, this L&D event will address a range of digital tools that can assist volunteer managers and benefit organisations. From CRM and database management systems to webinars and e-learning tools, we will consider some of the most effective and economic digital technology available.

Whether you are considering which digital technology could best help the ongoing development of your volunteer programme, or whether you are already implementing your chosen solution, this event will be ideal. Both a showcase for digital possibilities and a forum for discussion.

This is an all day event, with presentations from specialists as well as organisations that are currently using and experimenting with digital technology. Attendees are invited to share their own experiences and opinions and get fully involved with round table discussions and  interactive activities.

Presenters include: Rob Jackson; Tony Goodrow of Better Impact; Daisy Charlton of Macmillan Cancer Support; Ed Shrager of Alzheimer’s UK; Jonathon Henwood of RNIB; and live by satellite from America, Jayne Cravens

network-358062_960_720-2.jpg   Click here for full agenda or to book

Exploring Digital Technology for volunteer management, an AVM L&D event, is sponsored by Better Impact.

Better Impact Click here for Better Impact website

The Community Life Survey 2017: Are volunteering levels dropping, or is the real issue about how we count and define volunteering?

The Community Life Survey: What is volunteering and how do we count it? An L&D event

16 November, 1- 5pm at Voluntary Action Islington (VAI), N1 9JP. Click here.

The Community Life Survey is presented as the government’s overview of volunteering nationwide, but is there universal agreement on what volunteering actually is and how best to measure it? If you want to incorporate data in your own reports, what’s the best data to use and the most effective way to present it?

This L&D event will give the government’s Lead Researcher, Olivia Christophersen, the opportunity to explain the reasoning behind the government survey, explain the change in methodology and present her interpretation of the results. She will explain what the government is aiming to measure, how it defines the parameters of volunteering and how and why they have progressively switched to online questionnaires.

Cian Murphy, Head of Data Science at nfpSynergy, will present an alternative perspective on measuring volunteering, drawing on more than 15 years of collecting relevant data. As well as presenting trends and analysis, he will consider the challenges in determining what constitutes volunteering, and why such varied conclusions result.

Finally, Veronique Jochum, Head of Research at NCVO, will deliver a presentation on how these survey results are used to improve understanding of how people get involved in volunteering, transitioning from past behaviour to future decision making and engagement. She will discuss various publications that utilise the survey results, including NCVOs latest: ‘Getting involved: How people make a difference’

As always, there will be networking and discussion, with opportunities for everyone to get involved and share their own experiences, challenges and opinions.

Click here for more details or to book your place.

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The Community Life Survey: What is volunteering, and how do we count it? 16 November, London N1 9JP

Winning in Volunteer Management: Working together, what can we achieve?

21 September, at The Crypt, Christ Church, Spitalfields

This event is looking at how we can work more closely together. Click here for more information or to book a place.

Prior to the 2012 London Olympics, the government asked sporting organisations what they knew about volunteering, and they asked volunteering organisations what they knew about sport. Both answers were the same: “Virtually nothing!”

Yet sports volunteering accounts for 22% of the UK total – more than any other sector. (This information came out at our last event on 27 July)

Many charities organise sports-style fundraising events, such as walks or runs or cycle rides, but is there cooperation with sports organisations in the preparation or administration of these events?

Surely the time is ripe for sports and non-sports volunteer managers to get together and start to work together: to share experiences and challenges and successes.

This event will hear from presenters with experience of both sports and other non-profit and charity organisations, from research professors working in collaboration with sports organisations across the world and from the London 2012 Legacy charity: Join In. There will also be the usual networking opportunities and the chance to voice your own opinions.

Speakers will include: Jenny Betteridge, Sport England; Chantel Scherer, Join In; Dr. Fiona Reid, SRVN / Glasgow University; Dr. Lindsay Findlay-King, SRVN / Northumbria University; Alex Beaumont, LTA -British Tennis; Kerry Marland, England Athletics.

Click here for more information or to book a place.                                                            

Last few places available for AVM 2017: The Annual Conference. Bookings will close this week.

We’re pleased to announce that bookings for AVM 2017: The Annual Conference are at an all time high.

Book your place now.

As an AVM member you already receive a 50% discount on your conference booking but why not enjoy more with the early bird discount. We only have a limited number of these tickets available.

As a non-member you can still enjoy early bird discount, but we only have a limited number of these tickets available.

Don’t leave it too long to book your place and why would you want to when you see what a fantastic line-up we have planned:

Keynote speakers this year are:
Julie Bentley, CEO of Girlguiding
Vicky Browning, CEO of Association of Chief Executives of Voluntary Organisations
James Probert, Director of Strategy and Impact, City Year UK

Seminars this year include:
• Change is not a journey
• Measuring Impact
• Using data and benchmarks to drive volunteering up the agenda
• Embracing the age of opportunity – involving younger and older volunteers
• Corporate volunteering from the third sector perspective
• Creativity and meaning in volunteer reward and recognition
• Influential Leadership: Gaining Commitment, Getting Results
• GIVERS – Nudging People to Volunteer

You shouldn’t just hear it from us how great the conference is. Carly Benton, Volunteer Development Officer at Crohn’s and Colitis UK, shares her experience of being a first-timer at the AVM Conference in 2016 and why you shouldn’t miss out:

“For me there is nothing more valuable than meeting like-minded peers to challenge my thinking.  There will always be areas for improvement and barriers to overcome in the world of volunteering. This is why the AVM Conference is the perfect place for volunteer managers to come together with a shared understanding, to not only to develop your skillset and keep up to date with current trends, but also to reassure you you’re not in it alone!”

We look forward to seeing you at the Volunteer Management event of the year!

AVM Conference Team

Meaningful Engagement Begins with Recruitment.

27 July 2017 10 am till 4 pm, lunch included

At The Crypt, Christ Church Spitalfields Commercial Street | Spitalfields | London

The challenge of both recruiting and retaining useful, effective volunteers is an ever-present aspect of volunteer management. Most of us agree that time ensuring existing volunteers are satisfied and fulfilled in their roles is time well spent. However, is it possible to promote long-term volunteer engagement by focussing on this aim as part of the recruitment stage?

This full day event will look at the recruitment strategies and some of the campaigns planned and utilised by a variety of organisations.

Hazel Finney of Community Impact Bucks will consider the fundamental issues all organisations need to consider when approaching volunteer recruitment. With experience of training, preparing and supporting more than 3,500 small organisations in developing their recruitment policies, Hazel has almost unrivalled knowledge of her subject.

Will Watt of Join In and Jump Projects has developed GIVERS as an extension of his award-winning work on the 2012 Olympic legacy charity, Join In. GIVERS transforms data on over 300,000 volunteers into a simple, practical tool to help anyone recruit, retain and reward more volunteers.

Flora Nicholson of Cancer Research UK will co-present with Will Watt, looking at CRUK’s use of GIVERS in their recent volunteer recruitment.

Stephen Hill of Parkinson’s UK will present on their early pre-recruitment preparations. Parkinson’s UK are attempting a radical, far more in-depth approach to the challenge of encouraging long term, fully engaged volunteering.

Daniel Ingram of Wood Green, The Animals Charity, will be considering how to effectively divide his time and resources between recruitment and active retention / engagement strategies.

The event will be hosted by AVM Director Bryan Precious, and will include a light lunch. Held in the Crypt of Christ Church Spitalfields, this promises to be an ideal opportunity to discover the latest thinking on recruitment, retention and engagement of volunteers. As always, attendees can network and share experiences with counterparts from a broad cross section of volunteer organisations.

To secure your place, click here.

For a full agenda, click here.

 

 

Embracing Digital Communication for Volunteer Management

June L&D Event

AVM’s new Learning & Development Officer, Greville Southgate, has joined AVM from the Heritage Arts sector and has a background in creating and developing successful training events. His first event in the new role will be Embracing Digital Communication for Volunteer Management, on 29 June 2017 at VAI in Islington, 1:30 – 5 pm.

This event will be a great opportunity to learn about some of the digital options that are currently being used to communicate with volunteers. Suitable for both large and small organisations, we will be assessing a range of tools that can help engage and support volunteers. Attendees will meet colleagues from across the UK who may be facing similar challenges, and the chance to discuss and compare experiences is a vital component of all AVM activities. AVM Directors and the L&D Officer will be on hand to answer any general enquiries that you may have, as well as digital experts for more specific questions.

We will start by examining how non-profit organisations can benefit from embracing some of the digital tools on offer, as well as recognising some potential risks and some of the less obvious costs.

We will hear presentations from Rebecca Harper, Guide Dogs UK and Jo Keller, RNIB. These charities have been utilising both small-scale and large-scale digital systems to communicate and engage with volunteers and volunteer managers. They will tell us about their reasoning, their aims and finally the results of opting for the systems they use.

There will be an open-space discussion where delegates consider questions arising from the presentations, and can share their own expectations and experiences with similar tools or situations.

Finally, we will hear from A.S. Maini, Volunteer Centre Camden, who will provide an overview of some of the most interesting and cost-effective tools currently available for non-profits. This will include both free and paid-for systems, and assess the salient features of each.

For a full agenda, click here:

AGENDA for Embracing Digital Communication for Volunteer Management 29 June 2017

To book a ticket, go to: https://www.eventbrite.co.uk/e/embracing-digital-communication-for-volunteer-management-an-avm-ld-event-tickets-34969358292

The event is being sponsored by Better Impact:

Better Impact is a small but global company that believes in helping non-profits, charities, NGOs and government agencies achieve more by providing use easy to use, purpose-built technology, over the top support and innovative educational platforms.

Better Impact specialises in providing Volunteer Impact, volunteer management software based in the cloud. From online volunteer applications direct into the system, to rota management, quick reporting and easy communications, the software is designed to help you manage your volunteers more efficiently, giving you more time to focus on engagement and strategic planning, as well as enabling volunteers to become more engaged through their own personal online portal.  Read more and watch some short videos here.

www.BetterImpact.co.uk

0203 0140 226 ext 152

 

 

Volunteer Impact: An AVM Learning & Development Day

Book HERE.

Venue:  Better Bankside | Bankside Community Centre | 18 Great Guildford Street | London | SE1 0FD

Date: Wednesday 19 April 2017

Timings: Registration will open at 10:00 with presentations beginning at 10:30. The event will close at 15:30.

Agenda:
This learning day looks at how we measure the contribution that volunteers make to an organisation.

If you struggle to capture the contribution volunteers make, or need ideas to get buy-in from senior leaders and the wider team for the importance and need to involve volunteers, this session is for you.

Speakers on the day will include:

  • Alan Murray, RSPB
    Alan will look at the variety of metrics used at The Royal Society for the Protection of Birds (RSPB) over the years, and highlight what has worked and why.
  • Bryan Precious, Age UK
    Bryan’s presentation will cover some of the different strategies used by the Age UK Volunteering Team to measure the contribution of volunteers across this varied network of charities and how this information’s been used to get buy in from senior management.
  • Clare Harris & Tim Walters – Agenda Consulting
    Clare and Tim will look at the impact of volunteering on both the organisation and on the volunteers themselves, drawing on insights from Agenda’s volunteer survey work and Volunteers Count study.

Please note: Light refreshments will be provided throughout the day but lunch will not be, instead delegates are encouraged to bring their own or to purchase it from food vendors close to the venue.

Book your space HERE NOW

Not a member? Why not join AVM and save on the cost of your ticket?  YOU CAN JOIN 
HERE

Simply complete the paperwork and send us a cheque and then pop back here and book on as a member – what could be easier? No need to wait for confirmation of membership.

Introduction to Volunteer Management: An AVM Learning & Development Day

Book HERE.

Venue:  Better Bankside | Bankside Community Centre | 18 Great Guildford Street | London | SE1 0FD

Date: Thursday 9 March 2017

Timings: Registration will open at 10:15 with presentations beginning at 10:30. The event will close at 13:30.

Agenda:

Volunteer management gives us the opportunity to work in an enjoyable environment, with truly inspiring and dedicated people. But how do we take the first steps into this world?

This workshop is aimed at those who are new to volunteer management and will explore what it means to be a volunteer manager in a range of different contexts, whether as a volunteer in a small organisation or a paid member of staff in a large national. You’ll have the chance to reflect on how to engage the right volunteers, if you should retain them and, if so, how and who you need to have as your allies in order to make your volunteer programme a success.

This 3 hour workshop will give an overview of current best practice, as well as expert tips, the chance to ask questions and an opportunity to meet others starting out in volunteer management.

This workshop is facilitated and delivered by Chris Reed, Head of Volunteering at Barnardo’s. Chris has led volunteer functions in major UK charities and worked in volunteering infrastructure for over a decade.

Please note: Light refreshments will be provided throughout the day but lunch will not be, instead delegates are encouraged to bring their own or to purchase it from food vendors close to the venue.

Book your space HERE NOW

Not a member? Why not join AVM and save on the cost of your ticket?  YOU CAN JOIN 
HERE

Simply complete the paperwork and send us a cheque and then pop back here and book on as a member – what could be easier? No need to wait for confirmation of membership.