Booking glitch resolved on the July event.

Members attempting to book a place yesterday on the July event, Emotionally challenging situations for volunteer managers: what to do. may have been frustrated to be told the event was full. This was due to a small issue with the booking process that has now been resolved. There are plenty of places available, and bookable, now.

To book a place, please click here.

We apologise for any inconvenience caused.

Emotionally challenging situations for volunteer managers: what to do.

Including: emotional resilience, compassion fatigue and having difficult conversations with volunteers.

Join us for this L&D event on 10th July, 2018 at Hanbury Hall, London. Click here to book.

Managing volunteers can be an emotionally challenging experience, for a variety of reasons. We could be called upon to support volunteers in stressful situations, or to deal with uncomfortable situations caused by volunteers. These could be foreseeable or completely unexpected, but either way, are we given the support and guidance needed to cope effectively?

Having difficult conversations with volunteers can encompass everything from saying ‘No’,  to offering support and sympathy in dealing with personal crises. Being properly prepared can significantly reduce the stress involved.

This event brings together some very experienced presenters and practitioners to both discuss these challenging issues and consider some practical guidance. It is relevant to all volunteer leaders and managers and will address a broad range of potential situations, with both seminars and interactive workshops. Attendees will have plenty of opportunity to share their own experiences and discuss solutions.

Click here to book.


Other AVM events:

There are still some places left for “New approaches to involving and engaging volunteers, 12 June 2018, BRISTOL.

Click here to book or for further details.


Save the date: 18th October, 2018, AVM Conference.

This year’s conference will be the biggest and best yet! Look out for announcements about speakers and early-bird tickets.

Building bridges: Volunteering research and practice workshop

joint event logsWe are pleased to invite you to a workshop on volunteering research and practice, co-hosted by the Voluntary Sector Studies Network, Association of Volunteer Managers and the Network of National Volunteer Involving Agencies and supported by NCVO, on the 7th June 2018, 10:30-15:30, London.

The aim of the workshop is to bring together volunteer managers and researchers to strengthen collaborative working. We will share thoughts on: the state of the existing evidence base for volunteering; how research is used in volunteering management; and priorities for future research. The workshop will include brief presentations from some of the leaders in volunteering research and practice, but the emphasis will be on collaborative working through group discussions.

This is a free event but places are limited to one per organisation, and you must register to attend.

You can see the programme further details and register at Eventbrite.

Where does volunteer management belong? Tell AVM your views

AVM has been invited to be part of a conversation on 20th June with the Central London branch of CIPD about where the Volunteer Management function sits within organisations.

If you’re based in a team other than the People or HR directorate and you would be interested in sharing your experience about this long-standing debate, please get in touch with Ruth, AVM’s Chair.

This should be an interesting conversation, so watch this space for more information following the event.

It’s a Date! – 18 October 2018, AVM Annual Conference

Just seven months to go until we come together for the sector-leading AVM annual conference, we’re asking you to keep the date – 18th October – firmly held in your diaries.

This year’s conference promises to be bigger and better than ever before. We’re working hard pulling together an exciting programme for the day including inspirational and challenging keynote speakers, networking opportunities and topical seminars/workshops. These will address topical issues and areas for development for all of us who help people donate their time and talents.

We’re delighted that the conference will again be held at the Royal National Hotel, London, close to Euston and Kings Cross stations. Early bird tickets will be released shortly so be sure to keep an eye on your emails for further news. Last year’s event sold out in record time, so we’d strongly encourage you to book as early as you can – and enjoy an early bird discount!

Don’t take our word for it, here are a few things people said about last year’s conference:

  • “Great networking, really friendly participants and organisers. Very professionally run in a great venue”
  • “There’s a really great energy and camaraderie amongst volunteering folk which made for a great atmosphere. I also enjoyed the good variety of sessions and keynotes”
  • “It was really well organised. With a great choice of workshops and a busy, buzzy atmosphere. Lunch arrangements made great opportunities to talk to new people”
  • “Really great keynote speakers, individually and good variety across them. Great to have peers in the sector sharing learning in workshops. Always good to hear what others are up to and have a chance to discuss challenges candidly and support each other”
  • “The networking was great, the standard of speakers was high, I felt stretched by the discussions”

What people liked about the event:

  • “What did I like about the event? – All of it! -this was my first AVM conference and I thought it was efficiently run and well delivered. The speakers and workshop leaders were professional, knowledgeable and topical. It is important to have professionals representing who are not a formal part of the third or voluntary sector but who demonstrate leadership and have a keen interest/buy in to our profession and work”
  • “The varied programme and the wide range of workshops available. The knowledge of speakers and the opportunity to share expertise”
  • “Networking, exchanging ideas, free range to think outside the box – not always possible in a work context!”

Save the Date

So make sure to keep 18th October free and watch out for more news on the conference in the coming months on the Association of Volunteer Managers website and by email.

Remember, members enjoy a 50% discount on conference places when bookings open, so now is the time to renew your membership or invite colleagues to join. Click here

IMG_20180224_HH3103

Join the AVM Membership Team!

Join UsThe Association of Volunteer Managers (AVM) is an independent membership body that aims to support, represent and champion people in volunteer management across the UK. It has been set up by and for people who manage volunteers and has been growing for over a decade.

Our membership now stands at over 400 people across various fields, disciplines and sectors. Joining us ensures that those who manage volunteers are part of an active network of volunteer management professionals across the country, where they can give and receive support, exchange ideas and learn from each other.

Through AVM, volunteer managers have the chance to join together, speak with a louder voice, and influence volunteer management policy makers and funders.

AVM also runs a vibrant programme of learning events throughout the year, as well as our popular annual conference. In addition to the excellent discounts members on these events, all have the opportunity to contribute to or to lead various elements, enabling them to develop their leadership skills and strengthen their reputation within the volunteer management sector.

So, we are proud of the services we offer our members.

However, we also know we could do a lot to improve things. We think many members might not be fully aware of the range of benefits we offer, and we suspect our members have needs that AVM is not meeting.

Our Membership Sub-committee is made up of three Board Members and our Membership Administrator. We would like to invite our members to join us, to help us improve our services, and ultimately, the support and leadership available for volunteer managers across the UK.

We are recruiting to three volunteer roles, all of whom would form part of our Membership team. These roles are as follows:

  • Membership Development Officer
  • Membership Services Evaluation Officer (X2)
  • Membership Benchmarking Officer

All of these roles will be managed and supported by the AVM Director leading Membership services – Angela Wilson. 

If you would like to find out a bit more about any of the roles, you can contact Angela at: angela.wilson@volunteermanagers.org.uk

The closing date for applications is 27 April 2018.

Continue reading

Encourage, Support, Improve: Effective use of Rewards and Recognition

Volunteers need to feel valued and appreciated, and an effective programme for reward and recognition can achieve so much more. Join us on 15 May 2018, at Hanbury Hall,  London E1 6QR, to learn what others are doing and get some inspiration for your own programme.

Click here to book a place.

This L&D event will look at examples of effective reward and recognition programmes from organisations such as: Battersea Dogs and Cats Home; Age UK Camden and British Red Cross. There will also be presentations from: Team Kinetic, looking at using data to assess rewards and incentives; Value You, explaining their free discount card and gift voucher programme for volunteers, and a Committee member from the Queens Award for Voluntary Service, giving some insight into this most prestigious form of recognition.

Recognising volunteer’s efforts and dedication clearly shows that they are supported by their organisation and helps to encourage and motivate. Volunteers who are satisfied and well-motivated are more likely to improve and progress, which in turn leads to a more productive volunteer team. Modern volunteers are often keen to improve CVs or UCAS applications by displaying skills and experience gained from volunteering. Such volunteers may be more responsive to certificates or other visible awards.

There are many different ways to recognise and reward volunteers, and each organisation needs to develop a programme that suits its resources and it’s volunteers’ needs. This event brings together a range of presenters and delegates from organisations of all sizes, to compare and contrast different approaches to this vital issue. There will also be group discussions and networking opportunities.

Click here for full information or to book a place.

cakes-images2 (2)

Reward and Recognition: Encourage; Support; Improve! 

15 May, Hanbury Hall, London      E1 6QR.

Click here to book.

 

 

There are also still tickets available for:

Time is Money: Investing in Volunteer time drives income. 24 April, London.  Click here.

New approaches to involving and engaging volunteers. 12 June, Bristol.   Click here

 

Review of volunteering and community contributions in later life

The Centre for Ageing Better is looking for examples of inspiring practice to support people aged 50 and over to get involved in volunteering and community activity, as part of its Review of Community Contribution in Later Life, undertaken in partnership with DCMS. Areas of interest included shared processes and systems across volunteer-involving organisations in all sectors (for example shared training and onboarding processes); examples of collaboration between those offering more and less formal and committed volunteering roles; and examples of practice geared to support the inclusion of people with long-term conditions and disabilities, and those from low-income communities.

The call for practice is open until the end of April 2018, and AVM members are encouraged to contribute.

Help shape research on environmental volunteering by young people

gardening-331986_640

Three spades digging into earth. Image source: Pixabay

Defra (the Department for Environment, Food & Rural Affairs)  recently commissioned OPM Group to design and deliver a qualitative research project to understand how to make environmental volunteering more attractive, relevant and accessible for young people (aged 16-24). The research will inform Defra’s work with Step Up to Serve, and other organisations, under the Government’s 25 Year Environment Plan to help children and young people from all backgrounds to engage with nature and improve the environment.

They are engaging with stakeholders who may have useful experience and insight, or an interest in the outcomes; and are inviting them to complete a short online survey (before Tuesday 10 April), comprised of 8 questions, which seeks to:

  • understand views on the topic based on your experience;
  • identify useful evidence or insights regarding motivations, barriers, enablers, perceptions and pathways to young people volunteering, particularly in environmental projects; and
  • understand what stakeholders would find useful from the research.

You can complete the survey online.

Please do get in touch if you’d like to participate, and share with your networks.

New approaches to involving and engaging volunteers: AVM in Bristol, 12 June 2018

AVM steams in to Bristol on 12th June, aboard the SS. Great Britain , may God bless her and all who volunteer aboard her!  Click here to book.

This will be a specially reduced -price event, thanks to the support of English Heritage, SS. Great Britain and South West Museums Development Programme, and as an introduction to AVM.

Continuing our commitment to bringing AVM Learning and Development Days to some of the key centres of volunteer activity outside of London and following on from the exciting opening event in Manchester last week, AVM will now be in Bristol in June. This event will look at some new and innovative approaches to both traditional and new challenges in volunteering. This will include looking at attracting and working with younger volunteers: research clearly shows that actively engaged young volunteers are likely to continue volunteering throughout their lives, for a variety of organisations.

We will look at how research can be an excellent starting point for initiating change. It can provide the data and numbers necessary to convince stakeholders outside of volunteering departments of what those inside volunteering instinctively know already: volunteering is still a largely untapped resource. We will also consider how best to present this information to CEOs and other senior directors, and how volunteer managers can take the lead on convincing and converting boards to the true value of their volunteer departments.

There will be lively group discussions and networking opportunities to allow everyone to share their own opinions and experiences. Lunch is included, as will be a tour of the museum and ship at the end of the main L&D event.

Click here to book

Frank Newbould. Bridlington. LNER (2)

New approaches to involving and engaging volunteers. 12 June 2018, SS. Great Britain, Bristol

 

Click here to book

 

 

ACE and MD logo


Places are still available for the 24 April event: Attracting new volunteers and breaking down silos – retail volunteering faces the same issues as much of the sector, and the Charity Retail Association identify good volunteer management as a key issue for retail volunteer organisations. Join Rob Jackson, Liz Reed of Blue Cross, Roy Clark of Barnardo’s and Robin Osterley of CRA.

Click here to book.

Aside from his full time role at Barnardo’s and speaking for AVM, Roy Clark is also running in the London Landmarks Half Marathon on 25 March. If you wish to support Roy, please visit: https://www.justgiving.com/fundraising/roy-clark4