The “If: Volunteering for wellbeing” project – Lee Ashworth, Imperial War Museum

Topic Lee speaks about the ground-breaking “If: Volunteering for wellbeing”project, where volunteers were trained across ten different sites, for ten weeks. The project aims included: social ROI; measuring the wellbeing impact of volunteering; utilising heritage sites as community hubs. The presentation will outline the aims, results and long term impact of the project. Speaker The…...

This content is for AVM members only - if you are a member please login - if you aren't a member please consider supporting AVM as a member.

Log In
join AVM now

Supporting volunteer managers through emotionally challenging situations – Kathryn Palmer-Skillings

Topic Volunteer managers in Macmillan local services are often faced with emotionally taxing situations including safeguarding, bereavement and emotional strain from service users. Macmillan’s London Services Volunteering Team use a number of support mechanisms to ensure Volunteer Managers, some of whom are volunteers themselves, are able to maintain their wellbeing. This session explores Macmilan’s approach…...

This content is for AVM members only - if you are a member please login - if you aren't a member please consider supporting AVM as a member.

Log In
join AVM now

How to approach challenging conversations – Adam Williams

Topic As National Head of Volunteering for St John Ambulance, Adam was responsible for developing and implementing the Volunteering Strategy through large scale organisational change. His presentation will give an overview of a workshop the charity developed and delivered around having ‘challenging conversations’ with volunteers, and how to approach them. Speaker Adam Williams Regional Operations…...

This content is for AVM members only - if you are a member please login - if you aren't a member please consider supporting AVM as a member.

Log In
join AVM now

What is emotional resilience? – Debbie Usiskin and Gilly Fisher

Topic What is emotional resilience and why do we talk about it in relation to volunteers and volunteer managers? This presentation will look at different theories and models and consider how an understanding and awareness of emotional resilience can impact volunteering organisations. Speaker Debbie Usiskin Volunteer Engagement Manager, North London Hospice Related event Filmed on…...

This content is for AVM members only - if you are a member please login - if you aren't a member please consider supporting AVM as a member.

Log In
join AVM now

How to manage difficult and challenging conversations – Mandy Rutter

Topic Difficult conversations are a significant part of managing employees, volunteers and strategies. We often want to avoid such conversations for fear of conflict, but we know that our credibility and performance will be effected if we don’t take our full responsibility. However, we rarely receive training on what to say and how to manage…...

This content is for AVM members only - if you are a member please login - if you aren't a member please consider supporting AVM as a member.

Log In
join AVM now

Welcoming younger volunteers – Matilda Wallis

Topic Brunel’s SS. Great Britain is one of the most important ships in the world and the site is currently being expanded to include the Brunel Experience centre. School and family visits are crucial for almost all heritage sites and involving young volunteers is increasingly seen as hugely beneficial for Family Learning programs. Matilda will…...

This content is for AVM members only - if you are a member please login - if you aren't a member please consider supporting AVM as a member.

Log In
join AVM now

How research feeds into organisational change – Annie Bethell

Topic English Heritage has completed bi-annual surveys of their volunteers since 2010, with each survey providing valuable feedback into the success of the programme and areas to improve and address. This case study outlines how data and insight can lead to tangible change and support a volunteer strategy. It also outlines how with the support…...

This content is for AVM members only - if you are a member please login - if you aren't a member please consider supporting AVM as a member.

Log In
join AVM now

Meaningful engagement begins with recruitment – Stephen Hill

Topic Effective recruitment preparation isn’t just about looking out to reach new people, it is also about looking in. Parkinson’s local groups now support 30,000 people and they have a UK-wide network of local advisers. As Head of Volunteering, Stephen is responsible for the volunteer component of that support network. Now in the process of…...

This content is for AVM members only - if you are a member please login - if you aren't a member please consider supporting AVM as a member.

Log In
join AVM now

New responses to old and new challenges – Eleanor Moore

Topic The SWMDP is funded by Arts Council England to support the development of museums of all sizes across the region. Every South West museum involves volunteers and volunteers are vital to delivering a vibrant and varied museum offer across the region. In this presentation Eleanor will sum up the challenges museums face and highlight…...

This content is for AVM members only - if you are a member please login - if you aren't a member please consider supporting AVM as a member.

Log In
join AVM now

Taking the lead – How volunteer managers can upsell the new approach to senior directors – Matthew Hick

Topic Organisational change doesn’t happen on its own. If you want to transform your volunteer programme you need to make it happen. This presentation will explore the tools available to you and how to make most effective use of them. Speaker Matt Hick Volunteer Development Manager, Science Museum Group / Chair of Heritage Volunteering Group…...

This content is for AVM members only - if you are a member please login - if you aren't a member please consider supporting AVM as a member.

Log In
join AVM now