Annie Bethell, English Heritage English Heritage has completed bi-annual surveys of their volunteers since 2010, with each survey providing valuable feedback into the success of the programme and areas to improve and address. This case study outlines how data and insight can lead to tangible change and support a volunteer strategy. It also outlines how…

This content is for AVM members only – if you are a member please login – if you aren’t a member please consider supporting AVM as a member.

Log In
join AVM now