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April 2020

Supporting volunteering during lockdown: AVM networking call – 17th April

April 17, 2020 | 2:00 pm - 3:00 pm

Join other volunteer managers to find out how they are adapting to the Covid-19 pandemic and celebrating and connecting with volunteers virtually. Join other volunteer managers to find out how they are adapting to the Covid-19 pandemic and discuss how we can support volunteers and volunteering during lockdown. We know many leaders and managers of volunteers are working hard to manage risk, communications and infrastructure with volunteers, as the Covid-19 (coronavirus) pandemic impacts business as usual. And with Volunteers' Week…

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May 2020

Leading Change in Volunteering, 12 May 2020

May 12, 2020 | 9:30 am - 12:15 pm
£25 – £40

Leading Change in Volunteering #AVMChange It’s taken a bit of planning, but we are now able to launch AVM’s first learning event online, ‘Leading Change in Volunteering’, which will be on Zoom. Covid-19 is a change that has been forced on us almost overnight. We’re all having to deal with uncertainty, and the changes we’re making now will impact our volunteers and organisations in the longer term. How can we build effective and sustainable volunteer management practices that work for…

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July 2020

Getting Unstuck: Learning to Unlearn

July 30, 2020 | 10:00 am - 12:00 pm

An AVM Masterclass, with Lucy Gower Are you having the same conversation over and over again about volunteer management, but don't feel you are getting anywhere? Do you feel like you’re dealing with the same issues year on year, and job to job? In this online masterclass, you’ll learn to unlearn your assumptions and explore techniques to help you get unstuck, so you can move forward positively. In the first part of the masterclass with Lucy Gower, an innovation pioneer…

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September 2020

New to Volunteer Leadership – Ten Essential Building Blocks

September 25, 2020 | 10:00 am - 1:00 pm
online on Zoom

New to Volunteer Leadership - Ten Essential Building Blocks Are you a new volunteer manager or leader feeling a bit isolated and looking for support to get you on the right track? Perhaps volunteer management has been added to your job role and you’re not sure where to start? This event will explore the key building blocks of effective volunteer management and leadership. It will also connect you to the wider volunteer management and leadership community, through AVM, the Association…

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October 2020

AVM Conference 2020 – 21 & 22 October

October 21, 2020 | 9:30 am - October 22, 2020 | 1:00 pm
online on Zoom

AVM's conference, by its members, for our profession Update Tuesday 20 October: Conference joining instructions were sent out on Monday 19th October. Please check your inbox for details. This year's AVM conference will be taking place online, on Zoom, over two half-days, Wednesday 21 and Thursday 22 October, 10:00 - 13:00. The AVM conference is always a highlight in our year. Even though we say so ourselves we believe it is the premier event in the UK for volunteer managers,…

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December 2020

Member-only: AVM Book Club: How to Be More Pirate

December 1, 2020 | 6:00 pm - 7:30 pm
online on Zoom

At AVM's next members' book club we'll be discussing 'How to Be More Pirate', the follow up to best seller 'Be More Pirate', with co-author Alex Barker. "Sam Conniff’s 2018 bestseller Be More Pirate was the rallying cry so many needed to hear. Now he has handed over the mic to the thousands of people who have turned the book into a movement…. From healthcare to education to big business, mutiny in Manchester to the climate pirates of the Caribbean,…

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Engaging Younger People: Tapping into the energy of the under 25s

December 10, 2020 | 9:45 am - 12:30 pm
online on Zoom

Do you struggle to recruit younger volunteers? Are you keen to make progress in this area but aren’t sure where to start? If so, this event is for you! Join us to discuss how we can make sure younger  volunteers are part of our organisations’ futures. Starting with a panel discussion, we’ll hear from a mix of volunteer managers and young volunteers talking about their experiences. Covering organisations starting out in youth volunteering to those still innovating after many years,…

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Member only: AVM Challenge Session: “Volunteering should be at the heart of an organisation”

December 15, 2020 | 11:00 am - 12:00 pm
online on Zoom

Are you interested in an opportunity to share your thoughts on a subject, listen to other people’s views, be challenged, be open to new ideas, put your points across in clear and helpful ways? Lots of ideas and conversations were started at AVM conference, so here is an opportunity to follow up with other members in Challenge Sessions: one hour, informal discussion gently chaired (with breakout rooms to manage numbers) to debate a statement Join AVM for the second of our…

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The End of 2020 Volunteer Managers’ Quiz

December 17, 2020 | 4:00 pm - 6:00 pm
online on Zoom

Join us for The End of 2020 Volunteer Managers' Quiz , hosted by AVM You are invited to join AVM and other volunteer managers for a couple of hours of trivia and networking, on Thursday 17th December, between 4 and 6pm. Your quiz hosts will be Andy Broomhead (Diabetes UK) and Stephen Hill (Parkinson’s UK). Depending on numbers on the day, we want to try and put people in teams, so if you’d like to team up ahead of time,…

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January 2021

AVM members’ book club: The Art of Relevance

January 28 | 6:00 pm - 7:30 pm
online on Zoom

Join us on Thursday 28th January, from 6pm, to discuss 'The Art of Relevance', by Nina Simon: http://www.artofrelevance.org/ You are not required to have read all - or even any - of book club books to come to a meeting. In fact, book club is a chance to find out more about a book before deciding to read it. AVM's book club is free for AVM members., and members can find their access code for the event in their latest members' email,…

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Payment and cancellation terms

Payment must be made by the date of the event.

If you require an invoice, please ensure you book your place a minimum of two weeks before the start date of the event. After that we will only accept payment by credit card or PayPal.

Want to pay by credit card but can’t pay now? No problem! You can pay against an invoice by credit card (or PayPal): we will send you a link to do so.

As you follow the online booking process – select the payment option at checkout “Request invoice”. If you need us to add a payment reference or purchase order number to the invoice – just add it in the “Additional information” section when confirming your billing details at checkout.

You’ll receive your invoice by email once we have accepted your booking. You can pay for your ticket by BACS or online with a credit or debit card. Please note we no longer accept payment by cheque.

We know things happen and that sometimes you can’t come to an event. If you are unable to come, you can pass your ticket on to a colleague, but if they are not an AVM member they will need to join AVM. If they don’t, they will be charged at the non-member rate.

If you have to cancel, please let us know in writing.

  • Cancellations received more than 20 days before the start of the event, regardless of date booked, will incur a 25% cancellation charge, whether the place has been paid for or not,
  • Cancellations received 19–0 days before the start of the event, regardless of date booked, will incur a 100% cancellation charge, whether the place has been paid for or not.

AVM will not accept liability for people unable to attend due to circumstances outside our control, such as travel disruption, work commitments, illness, or other personal commitments.

Where circumstances force AVM to cancel an event, the liability of AVM shall be limited to a refund of any fees paid for tickets to that particular event. AVM is not liable for any consequential loss, such as travel costs you may incur.

Terms and conditions

If you are an AVM member, you need to be logged in to be able to buy tickets at the member rate. We reserve the right to re-issue an invoice at the non-member rate if you are not a member at the time of booking.

L&D organisational package holders are limited to five tickets per organisation for an L&D event, and 10 tickets per organisation for AVM’s annual conference. If you would like to make a bulk order, please get in touch.

Buying for colleagues?

If you are buying tickets for colleagues you can only buy tickets at the member rate for them if they are currently members. We reserve the right to re-issue an invoice at the non-member rate if they are not a member at the time of booking.

Join now

You can join AVM online now to qualify for your event discount. As long as your application is submitted, you can purchase tickets for our events at the member rate. You will need to complete your membership payment, otherwise you will be liable for the non-member price for the event.


AVM is committed to providing access to our events for everyone. We aim to hold all our events at venues that are wheelchair accessible. If you have specific requirements to ensure you can fully take part in an event, please let us know when you book, or as soon as you can.

If you require a personal assistant, carer or BSL interpreter to attend the event with you, they are very welcome, and their place will be free. Please email [email protected]uk to arrange this. If you require us to source a BSL interpreter for you, please let us know at time of booking, or at least one month in advance.

AVM tries to ensure all dietary requirements are provided for, and commits to providing a menu that includes vegetarian and vegan options. Please let us know if you have specific dietary needs at the time of booking, or as soon as possible.


Whilst the programme is correct at time of going to press, AVM reserves the right to change details of an event without notice. Alterations may occasionally be necessary due to circumstances beyond our control.

Views expressed by speakers are their own. AVM disclaims any liability for advice given, or views expressed, by any speaker at the event or in any documentation provided to delegates.

Professional photography and video production will be taking place at the event, and these images may be used on future promotional and training materials for AVM members. Please note that by attending the event, you are giving your consent for your image to be used on any AVM promotional materials or video recordings.

On the day of the event the delegate list (name, job title and organisation only) may be shared with attendees to facilitate networking. If you do not want your details in the list, please let us know at least three weeks in advance of the event. This delegate list should not be used for sales to our delegates, either during or after the event.