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Managing volunteers can sometimes be an emotionally challenging experience.
- Do you have the guidance and support necessary to cope effectively with these situations?
- Have you had useful guidance on saying 'No' to volunteers, or on supporting volunteers and /or clients in stressful situations?
This event aims to discuss these crucial issues and offer some practical guidance both on techniques and best practice. With a combination of presentations and interactive workshops from experienced practitioners, this promises to be a busy and rewarding day.Find out more »
- How can we measure wellbeing improvements effectively?
- How can we utilise the resulting data?
- How do the positive health and wellbeing benefits to volunteers impact the wider organisation?
This event will look at some really innovative work with volunteer programmes, not only in measuring the health and wellbeing benefits of volunteering, but also in integrating the lessons learned into future activity. We know that volunteers benefit from volunteering, but how do we quantify that benefit, then use it to motivate and encourage volunteers and other stakeholders?Find out more »
A training day by Rob Jackson Consulting: the training will cover two important topics for leaders and managers of volunteers to engage with:
- Understanding & Engaging 21st Century Volunteers - This session will look at some of the key ways in which society is changing and how these changes affect volunteerism
- Influencing to make change happen - how to influence and help their senior leadership gain a new perspective on volunteering and lay the foundation for the effective volunteer involvement
AVM are delighted to announce our first event in Scotland, as part of the Stirling Volunteering Festival and in association with HVOS. The focus of this event will be inclusion and how good volunteer management inspires great participation. Includes:
- Keynote address: "Inclusion at Macmillan Cancer Support is only possible through proper support of volunteer managers" - Ruth Leonard, Head of Volunteer Development, Macmillan Cancer Support; Chair, AVM
- "Inclusion and participation in youth volunteering" - Matthew Linning, Volunteer Scotland
- Stirling's bid to become the first Scottish European Volunteer Capital and a national volunteering expo - George Thomson, Volunteer Scotland/ Stirling Council
Sharing good practice in group volunteer management This event is hosted by Sport England Sold out An AVM learning and development event, hosted by Sport EnglandIs your organisation made up of local or regional groups?Are your local activities delivered by groups of volunteers?Are your volunteer groups run by committees?Do local volunteer groups form part of your governance structure and constitution?Do you want to engage new diverse volunteers to run your activities?If you have answered yes to any of these then…Find out more »
The premier event for volunteer managers, leaders and heads of volunteering. There will be inspiring keynotes, a range of workshops and seminars, networking activities and much more. Includes:
- Keynote speech: Futurology: The UK trends that may impact Volunteering by 2030 - Tiger de Souza, Director (Volunteering, Participation & Inclusion), National Trust
- Keynote speech: Getting past Groundhog Day: Why our leadership needs to change the conversations we’re having about volunteering - Helen Timbrell, People and Organisational Development Consultant
- Keynote speech: Putting Volunteering at Our Heart: England Athletics Strategy - Chris Jones, CEO, England Athletics
"Many volunteer managers are in isolated positions within organisations - the opportunity AVM gives to network and share good practice is a valuable resource that cannot be over estimated." Sue Van Horen Edinburgh Dog and Cat Home Community engagement through volunteering - different approaches, universal results?Come and be inspired. Book now This event will look at how different organisations have a positive impact on local communities, and how community engagement can be a vital element of volunteering. Are you looking to…Find out more »
Diversity in volunteering: myths and misunderstanding Why most of what we think is wrong and what leaders need to do about itThis event, aimed specifically at chief executives and heads of volunteering, shares the results of two recent research projects exploring different aspects of diversity in volunteering. Our aim is to present an open, energetic and engaging forum for an exchange of relevant information and views.Led by an expert in equality, diversity and inclusion the day is an opportunity to…Find out more »
Payment and cancellation terms
Payment must be made by the date of the event.
If you require an invoice, please ensure you book your place a minimum of two weeks before the start date of the event. After that we will only accept payment by credit card or PayPal.
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As you follow the online booking process – select the payment option at checkout “Request invoice”. If you need us to add a payment reference or purchase order number to the invoice – just add it in the “Additional information” section when confirming your billing details at checkout.
You’ll receive your invoice by email once we have accepted your booking. You can pay for your ticket by BACS or online with a credit or debit card. Please note we no longer accept payment by cheque.
We know things happen and that sometimes you can’t come to an event. If you are unable to come, you can pass your ticket on to a colleague, but if they are not an AVM member they will need to join AVM. If they don’t, they will be charged at the non-member rate.
If you have to cancel, please let us know in writing.
- Cancellations received more than 20 days before the start of the event, regardless of date booked, will incur a 25% cancellation charge, whether the place has been paid for or not,
- Cancellations received 19–0 days before the start of the event, regardless of date booked, will incur a 100% cancellation charge, whether the place has been paid for or not.
AVM will not accept liability for people unable to attend due to circumstances outside our control, such as travel disruption, work commitments, illness, or other personal commitments.
Where circumstances force AVM to cancel an event, the liability of AVM shall be limited to a refund of any fees paid for tickets to that particular event. AVM is not liable for any consequential loss, such as travel costs you may incur.
Terms and conditions
If you are an AVM member, you need to be logged in to be able to buy tickets at the member rate.
Buying for colleagues?
If you are buying tickets for colleagues you can only buy tickets at the member rate for them if they are currently members.
You can join AVM online now to qualify for your event discount. As long as your application is submitted, you can purchase tickets for our events at the member rate. You will need to complete your membership payment, otherwise you will be liable for the non-member price for the event.
AVM is committed to providing access to our events for everyone. We aim to hold all our events at venues that are wheelchair accessible. If you have specific requirements to ensure you can fully take part in an event, please let us know when you book, or as soon as you can.
If you require a personal assistant, carer or BSL interpreter to attend the event with you, they are very welcome, and their place will be free. Please email [email protected] to arrange this. If you require us to source a BSL interpreter for you, please let us know at time of booking, or at least one month in advance.
AVM tries to ensure all dietary requirements are provided for, and commits to providing a menu that includes vegetarian and vegan options. Please let us know if you have specific dietary needs at the time of booking, or as soon as possible.
Whilst the programme is correct at time of going to press, AVM reserves the right to change details of an event without notice. Alterations may occasionally be necessary due to circumstances beyond our control.
Views expressed by speakers are their own. AVM disclaims any liability for advice given, or views expressed, by any speaker at the event or in any documentation provided to delegates.
Professional photography and video production will be taking place at the event, and these images may be used on future promotional and training materials for AVM members. Please note that by attending the event, you are giving your consent for your image to be used on any AVM promotional materials or video recordings.
On the day of the event the delegate list (name, job title and organisation only) may be shared with attendees to facilitate networking. If you do not want your details in the list, please let us know at least three weeks in advance of the event. This delegate list should not be used for sales to our delegates, either during or after the event.