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Looking to improve how volunteers are involved in your organisation? Working through a period of transformation? Want colleagues or funders to see the value of investing in volunteers and volunteering? Keen to involve volunteers in a new area of work or new way? Book now Whatever is stopping you from making change happen, influence is always part of the answer. Our members and delegates have shared that they know where they need to go, but they aren't sure how they will…Find out more »
Seeking to make volunteering more flexible while maintaining a high standard of risk management? Looking for a way to manage risk more efficiently and effectively? Keen to influence a culture change from risk avoidance to active risk management? Want to work more productively with your health and safety colleagues? We know that formal processes, such as paperwork and compliance training, can demotivate volunteers and restrict what leaders of volunteering can achieve. But the need to manage risks effectively within the…Find out more »
How can we reduce the barriers to a wider range of people engaging with our volunteering? Where can I find an innovative way to demonstrate volunteering's impact and value? How can we encourage, enable and support people to step forward for their community? Which different approaches can I use to effectively communicate with large teams or remote volunteers and colleagues? AVM is delighted to return to Bristol for a second year with four leaders of volunteering who are driving forward…Find out more »
Want to know how to develop meaningful training? Keen to secure funding, but not sure where to start? Looking to influence change through your evaluation of impact? Seeking to demonstrate volunteering's value but don't have time? 'Everything is designed. Few things are designed well' -Brian Reed, UX Designer Twitter Please use the hashtag #AVMDesign to join the conversation and involve others in this event.Find out more »
Join other leaders and managers of volunteers for our Twitter book club #LoVolsBookClub 22nd August, from 7:30pm we'll be discussing 'The Happy Manifesto', but Henry Stewart, and how we can apply what we've learned to be better in our roles. To get involved, simply log on to Twitter from 7:30pm and search for #LoVolsBookClub Find out more The Happy Manifesto website Henry Stewart on TwitterFind out more »
Want to know how student volunteers can transform your work? Keen to benefit from digital volunteering, but not sure where to start? Looking to take charge of your professional development? Want to challenge your practice to promote diversity? Join us and go back to school with the London School of Economics. Twitter Please use the hashtag #AVMSchool to join the conversation and involve others in this event.Find out more »
Join other leaders and managers of volunteers for our Twitter book club #LoVolsBookClub Join us 19th September - International Talk Like A Pirate Day - to discuss Sam Coniff's book 'Be More Pirate', and how we can apply this to our professional development, and thrive in our roles. To get involved, simply log on to Twitter from 7:30pm and search for #LoVolsBookClub Find out more Be More Pirate website Follow Be More Pirate on Twitter Follow Sam Conniff on TwitterFind out more »
Your voice, together with AVM, advancing volunteer management Bookings are now closed and conference is full! Watch this space for details about next year's conference. Twitter Please use the hashtag #AVM2019 to join the conversation and involve others in this event.Find out more »
This is event is now sold out, and our waiting list is now also full. Following on from the ‘Building Bridges Workshop’ in 2018 at NCVO and a Panel Discussion at the VSSN Research Conference 2019, the aim of the ‘Maintaining Bridges event is to bring together volunteer involving organisations, volunteer managers, policy makers and researchers, to strengthen collaborative working around volunteering research. This event has four objectives: build on the previous discussions and report on progress share existing knowledge…Find out more »
Payment and cancellation terms
Payment must be made by the date of the event.
If you require an invoice, please ensure you book your place a minimum of two weeks before the start date of the event. After that we will only accept payment by credit card or PayPal.
Want to pay by credit card but can’t pay now? No problem! You can pay against an invoice by credit card (or PayPal): we will send you a link to do so.
As you follow the online booking process – select the payment option at checkout “Request invoice”. If you need us to add a payment reference or purchase order number to the invoice – just add it in the “Additional information” section when confirming your billing details at checkout.
You’ll receive your invoice by email once we have accepted your booking. You can pay for your ticket by BACS or online with a credit or debit card. Please note we no longer accept payment by cheque.
We know things happen and that sometimes you can’t come to an event. If you are unable to come, you can pass your ticket on to a colleague, but if they are not an AVM member they will need to join AVM. If they don’t, they will be charged at the non-member rate.
If you have to cancel, please let us know in writing.
- Cancellations received more than 20 days before the start of the event, regardless of date booked, will incur a 25% cancellation charge, whether the place has been paid for or not,
- Cancellations received 19–0 days before the start of the event, regardless of date booked, will incur a 100% cancellation charge, whether the place has been paid for or not.
AVM will not accept liability for people unable to attend due to circumstances outside our control, such as travel disruption, work commitments, illness, or other personal commitments.
Where circumstances force AVM to cancel an event, the liability of AVM shall be limited to a refund of any fees paid for tickets to that particular event. AVM is not liable for any consequential loss, such as travel costs you may incur.
Terms and conditions
If you are an AVM member, you need to be logged in to be able to buy tickets at the member rate. We reserve the right to re-issue an invoice at the non-member rate if you are not a member at the time of booking.
L&D organisational package holders are limited to five tickets per organisation for an L&D event, and 10 tickets per organisation for AVM’s annual conference. If you would like to make a bulk order, please get in touch.
Buying for colleagues?
If you are buying tickets for colleagues you can only buy tickets at the member rate for them if they are currently members. We reserve the right to re-issue an invoice at the non-member rate if they are not a member at the time of booking.
You can join AVM online now to qualify for your event discount. As long as your application is submitted, you can purchase tickets for our events at the member rate. You will need to complete your membership payment, otherwise you will be liable for the non-member price for the event.
AVM is committed to providing access to our events for everyone. We aim to hold all our events at venues that are wheelchair accessible. If you have specific requirements to ensure you can fully take part in an event, please let us know when you book, or as soon as you can.
If you require a personal assistant, carer or BSL interpreter to attend the event with you, they are very welcome, and their place will be free. Please email [email protected] to arrange this. If you require us to source a BSL interpreter for you, please let us know at time of booking, or at least one month in advance.
AVM tries to ensure all dietary requirements are provided for, and commits to providing a menu that includes vegetarian and vegan options. Please let us know if you have specific dietary needs at the time of booking, or as soon as possible.
Whilst the programme is correct at time of going to press, AVM reserves the right to change details of an event without notice. Alterations may occasionally be necessary due to circumstances beyond our control.
Views expressed by speakers are their own. AVM disclaims any liability for advice given, or views expressed, by any speaker at the event or in any documentation provided to delegates.
Professional photography and video production will be taking place at the event, and these images may be used on future promotional and training materials for AVM members. Please note that by attending the event, you are giving your consent for your image to be used on any AVM promotional materials or video recordings.
On the day of the event the delegate list (name, job title and organisation only) may be shared with attendees to facilitate networking. If you do not want your details in the list, please let us know at least three weeks in advance of the event. This delegate list should not be used for sales to our delegates, either during or after the event.