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AVM’s Back to School event — September 4

September 4, 2019

£60 – £120
  • Want to know how student volunteers can transform your work?
  • Keen to benefit from digital volunteering, but not sure where to start?
  • Looking to take charge of your professional development?
  • Want to challenge your practice to promote diversity?

Join us and go back to school with the London School of Economics.

We are thrilled to be going 'back to school' with the support of LSE Volunteer Centre and the Student Volunteering Network.

Together, we will bring you a day full of learning focused on attracting, recruiting and engaging a wider range of volunteers. 

We'll explore how you can stand out in a crowded market when looking to involve more volunteers who are students or from diverse backgrounds. And how we can reach out to more people digitally.  
London School of Economics
Saw Swee Hock Centre
1 Sheffield Street
10.30am Arrivals, networking, coffee and tea
11am Welcome, introductions and icebreaker AVM Director
11.20am Generation change - how student volunteers can transform your work (click to learn more)

Rather than just holding a bucket - do student volunteers hold the key to the time, skills and energy you are looking for?

There are thousands of dedicated, intelligent and socially conscious students looking to give their time to tackle the issues we face as a society. But charities can often think of them as "unreliable" or "only interested in their CV". This session will:

  • Share top tips on how to work in partnership with universities and attract, recruit and manage student volunteers.
  • Debunk myths about student volunteers, so you can begin unlocking their potential.
Mariana Rocha, Volunteering & Civic Engagement Manager, University of West London & David Coles, Volunteer Centre Manager, LSE
12.05pm The benefits of digital volunteering (click to learn more)

Digital technology has transformed the way we live our lives, but when will organisations truly unlock the benefits of digital volunteering?

This session explores how Turn2us' digital volunteering project has attracted many new volunteers and increased the diversity of their volunteering team. Lauren will share how it has also been the catalyst for changing how they support volunteers and volunteers support their beneficiaries.

Digital volunteering means people can give their time when they have it. But where is your time best spent when developing it? And what did Lauren wish she'd known before she started? She will:

  • Share proven practice on how to support digital volunteers.
  • Seek to inspire you to involve digital volunteers or involve them in new ways.
Lauren Hogan, Volunteering Projects Officer, Turn2us
12.40pm Lunch - provided for you
1.25pm Developing your journey as a volunteer manager (click to learn more)

Are you brand new to volunteer management within an organisation? Maybe you’re moving into a new role leading a staff team of volunteer managers? Or perhaps you’re looking to enhance your volunteer management skills for that next promotion?

This session will share with you Macmillan’s experience of developing a volunteer managers’ journey, that meets the diverse learning and development needs of its volunteer-involving workforce. Find out how you can apply these learning's to your own professional development.

Melanie Merrill, Volunteering Programme Manager for Quality, Macmillan Cancer Support
2pm Group activity
2.40pm Networking, coffee and tea
3pm No more status quo - challenging our practice to promote diversity (click to learn more)

One size does not fit all. It causes significant barrier and does not promote positive relationships. One in five current volunteers report their volunteering is becoming 'too much like paid work', with inflexibility and unreasonable demands being key factors.

Hear how Shelter have made their recruitment, selection and induction processes more flexible to promote diversity within their volunteer team, and break down specific barriers such as recent experiences of homelessness.

You'll discover how Sarah have used the experience and feedback of their volunteers to critically assess their approach to volunteer-involvement and used this intelligence to lobby senior managers - so that you can reflect on how you can influence your organisation's approach. This session will enable you to:

  • Challenge the status quo in your organisation.
  • Understand how to actively seek and use volunteer feedback.
Sarah Latto, Volunteer Development Manager, Shelter
3.40pm Q&A session

Our speakers answer your questions and discuss the key points with all of our delegates.
Marianna Rocha, David Coles, Lauren Hogan, Melanie Merrill and Sarah Latto
4.10pm Action planning and wrap up

We reflect on what we've learnt today and how we can continue learning and applying it in our workplaces.
AVM Director
4.30pm Finish


Please use the hashtag #AVMSchool to join the conversation and involve others in this event.


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September 4, 2019
£60 – £120
Event Category:




London School of Economics & Political Science
Saw Swee Hock Centre, 1 Sheffield Street, Holborn
London, WC2A 2AP

Payment and cancellation terms

Payment must be made by the date of the event.

If you require an invoice, please ensure you book your place a minimum of two weeks before the start date of the event. After that we will only accept payment by credit card or PayPal.

Want to pay by credit card but can’t pay now? No problem! You can pay against an invoice by credit card (or PayPal): we will send you a link to do so.

As you follow the online booking process – select the payment option at checkout “Request invoice”. If you need us to add a payment reference or purchase order number to the invoice – just add it in the “Additional information” section when confirming your billing details at checkout.

You’ll receive your invoice by email once we have accepted your booking. You can pay for your ticket by BACS or online with a credit or debit card. Please note we no longer accept payment by cheque.

We know things happen and that sometimes you can’t come to an event. If you are unable to come, you can pass your ticket on to a colleague, but if they are not an AVM member they will need to join AVM. If they don’t, they will be charged at the non-member rate.

If you have to cancel, please let us know in writing.

  • Cancellations received more than 20 days before the start of the event, regardless of date booked, will incur a 25% cancellation charge, whether the place has been paid for or not,
  • Cancellations received 19–0 days before the start of the event, regardless of date booked, will incur a 100% cancellation charge, whether the place has been paid for or not.

AVM will not accept liability for people unable to attend due to circumstances outside our control, such as travel disruption, work commitments, illness, or other personal commitments.

Where circumstances force AVM to cancel an event, the liability of AVM shall be limited to a refund of any fees paid for tickets to that particular event. AVM is not liable for any consequential loss, such as travel costs you may incur.

Terms and conditions

If you are an AVM member, you need to be logged in to be able to buy tickets at the member rate. We reserve the right to re-issue an invoice at the non-member rate if you are not a member at the time of booking.

L&D organisational package holders are limited to five tickets per organisation for an L&D event, and 10 tickets per organisation for AVM’s annual conference. If you would like to make a bulk order, please get in touch.

Buying for colleagues?

If you are buying tickets for colleagues you can only buy tickets at the member rate for them if they are currently members. We reserve the right to re-issue an invoice at the non-member rate if they are not a member at the time of booking.

Join now

You can join AVM online now to qualify for your event discount. As long as your application is submitted, you can purchase tickets for our events at the member rate. You will need to complete your membership payment, otherwise you will be liable for the non-member price for the event.


AVM is committed to providing access to our events for everyone. We aim to hold all our events at venues that are wheelchair accessible. If you have specific requirements to ensure you can fully take part in an event, please let us know when you book, or as soon as you can.

If you require a personal assistant, carer or BSL interpreter to attend the event with you, they are very welcome, and their place will be free. Please email [email protected] to arrange this. If you require us to source a BSL interpreter for you, please let us know at time of booking, or at least one month in advance.

AVM tries to ensure all dietary requirements are provided for, and commits to providing a menu that includes vegetarian and vegan options. Please let us know if you have specific dietary needs at the time of booking, or as soon as possible.


Whilst the programme is correct at time of going to press, AVM reserves the right to change details of an event without notice. Alterations may occasionally be necessary due to circumstances beyond our control.

Views expressed by speakers are their own. AVM disclaims any liability for advice given, or views expressed, by any speaker at the event or in any documentation provided to delegates.

Professional photography and video production will be taking place at the event, and these images may be used on future promotional and training materials for AVM members. Please note that by attending the event, you are giving your consent for your image to be used on any AVM promotional materials or video recordings.

On the day of the event the delegate list (name, job title and organisation only) may be shared with attendees to facilitate networking. If you do not want your details in the list, please let us know at least three weeks in advance of the event. This delegate list should not be used for sales to our delegates, either during or after the event.