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Co-production: how to involve volunteers in planning and decision making

A masterclass session on involving volunteers in planning and decision making through co-production

Thursday 30th September 2021 | 1:30 – 4:00 pm | Tickets from £40

Are you trying to involve volunteers in strategic planning and decision-making so they feel more invested in the organisation and its future direction?

Volunteers have a wealth of ideas, skills and experience to bring to the table and they have already shown their commitment to your organisation. Would you like to understand how to ensure their voices and opinions are heard while setting clear boundaries and managing expectations? Do you want to know how to create a safe and brave space suitable for volunteers, operational staff and senior managers to tackle strategic planning cohesively?

Well, look no further, this is the event for you!

We’ve invited a co-production professional, and the experts by experience (volunteers) she works alongside, to share their experience of engaging volunteers in strategic planning and decision making. Our speakers will deliver a powerful masterclass, sharing tips on how to involve volunteers in big picture thinking within your organisation.

They will share the MS Society co-production toolkit filled with ideas and resources that you can utilise in your own organisation. There will be the chance to take part in action learning sets in order to put some of the learning into action and consider how you might take forward the ideas and suggestions put forward during the masterclass.

You’ll have the opportunity to network with other volunteer managers as well as reflect and plan what you’ll do next to embed co-production into your volunteering strategy.

At this event you will:

  • hear from a co-production expert about how you can implement co-production into your organisation
  • hear from experts by experience (volunteers) involved in co-production
  • learn about the MS Society’s co-production toolkit and how to implement it
  • participate in an interactive learning session to discover how you could embed co-production within your organisation

As this is a masterclass, we will be limiting to 30 participants, so don’t delay, sign up today.


This is a half day event, starting at 1:30 pm, and will be on Zoom (read our Zoom tips for getting the best out of online events). There will be opportunities to ask our speakers questions, and discuss the topic in small groups.

  • 1:30 pm    Networking, introductions and welcome
  • 1:40 pm    Masterclass
  • 2:40 pm    Q&A
  • 3 pm         Break
  • 3:15 pm   Interactive learning session (facilitated in small groups)
  • 3:55 pm   Wrap up and closing remarks
  • 4 pm        Event ends, optional networking for those who wish to stay on

Don’t delay: this event has limited places, so sign up today! Ticket prices: £60 non-members, £40 AVM members

About our speaker

Jess Mansel, Senior Engagement Officer, MS Society

Jess Mansel is the Senior Engagement, Involvement and Empowerment Officer at the MS Society UK. She works with the MS Society Experts by Experience network, an online group who share their first-hand experiences of MS. The Experts by Experience network works alongside Jess and her colleagues across the UK to shape and design the services their community needs. Jess works with the MS community to make sure their work reflects all of the community’s experiences and ideas, and she is passionate about equality, diversity and inclusion.

Making this event accessible

Captions will be enabled on Zoom, for those who require them.

If you need support to access this event, please let us know when you book. If you have any questions ahead of booking, please do get in touch.

Discount for AVM members

AVM members are eligible for a discount on the event ticket price. Please check your latest members’ email for your discount code. To access your discount, please add the code into the Coupon code section before you check out.

If you’re not an AVM member, you can join AVM today to access your discount to this, and future public events – including our annual conference in October, as well as other benefits of AVM membership, including:

  • Exclusive member-only events, including AVM’s business book club
  • A back catalogue of selected past events
  • AVM Connect, our random matching, connecting you to expand your networks
  • AVM’s mentoring programme

Join AVM today to access your discount on your event.

Terms and conditions of ticket sales

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You can pay by credit card or request an invoice at the checkout.

Please familiarise yourselves with our cancellation policy, and payment terms below. We do require payment to be made before the event.

We know things happen and that sometimes you can’t come to an event. If you are unable to come, please let us know in advance, as you may be able to pass your ticket on to a colleague. If your colleague is not an AVM member they will need to join AVM, or we will invoice the non-member rate difference.

The agenda is correct at time of publication. AVM will contact you about any significant changes in advance of the event.

AVM will not accept liability for any ability to attend this event due to technical issues with a delegate’s equipment. If technical difficulties prevent AVM from hosting this event, we will endeavour to reschedule the conference to another date, and a full or partial refund will be offered if the new date is unsuitable.


September 30
1:30 pm - 4:00 pm
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