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In volunteers we trust: successful approaches to influence change — May 3, London

May 3 | 1:00 pm - 4:25 pm

£40 – £80
  • Looking to improve how volunteers are involved in your organisation?
  • Working through a period of transformation?
  • Want colleagues or funders to see the value of investing in volunteers and volunteering?
  • Keen to involve volunteers in a new area of work or new way?

Book now

Whatever is stopping you from making change happen, influence is always part of the answer. Our members and delegates have shared that they know where they need to go, but they aren’t sure how they will travel there with their senior managers, colleagues or volunteers. 

This event will explore how leaders of volunteering have developed their influencing and assertiveness skills at a variety of authority levels, and where the opportunities and pitfalls could be for you.

If we don’t change, do we risk irrelevance?

Meeting the expectations of volunteers, funders, colleagues and organisations is an ongoing and challenging balancing act, as highlighted in NCVO’s Time Well Spent report. Are you striking that balance now? Do you know how you’ll influence others to continuously improve your volunteer involvement?

Join us at this vibrant, engaging and open forum for an exchange of good practice and discussion on how we can support each other on this important subject.

Book now

1.00pm Arrivals, networking, coffee and tea (lunch not provided)
1.30pm Welcome, introductions and icebreaker Daniel Ingram, AVM
1.45pm Level up: gaining buy-in for a volunteer programme 

Charlotte will share her own experiences of influencing change, from attracting volunteers to encouraging her organisation to recognise the value of volunteers and invest in it. She’ll also share the lessons she’s learnt to give you the opportunity to explore your own impact in this area. The aim of the session is to:

  • Enable you to gain a clearer understanding of where you currently are in terms of influencing.
  • Discover ideas for you to increase this influence in the future.
Charlotte Witteridge, Head of Volunteering, The Myton Hospices
2.35pm A view from the top: from influential volunteer management to leading organisational change as a CEO

Clare will share her experience of successfully influencing volunteer management as a leader of volunteering at Guide Dogs with doing so as a Chief Executive. You’ll takeaway:

  • A renewed appreciation of the opportunities the volunteer manager role presents for influence.
  • Clare’s top tips on winning hearts and minds.
Clare Burgess, Chief Executive Officer, Surrey Coalition of Disabled People
3.05pm Break and networking
3.20pm Group activity
3.45pm Q&A session

Our speakers answer your questions and discuss the key points with all of our delegates.

Charlotte Witteridge and Clare Burgess
4.10pm Action planning and wrap up

We reflect on what we’ve learnt today and how we can apply it when we return to the workplace.

Daniel Ingram, AVM
4.25pm Finish


Please use the hashtag #AVMChange to join the conversation and involve others in this event.


Arlington Conference Centre, 220 Arlington Road, Camden, London NW1 7HE

This event helps tackle homelessness in London. The venue reinvests its profits into One Housing’s vital work supporting homeless people in the community to regain their independence and move on to stable futures.


Tickets are not available as this event has passed.


May 3
1:00 pm - 4:25 pm
£40 – £80
Event Category:




Arlington Conference Centre
220 Arlington Rd
London, NW1 7HE

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Terms and conditions

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Remember – if you are buying tickets for colleagues you can only buy tickets at the member rate for them if they are currently members.

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You can join AVM online now to qualify for your event discount. As long as your application is submitted, you can purchase tickets for our events at the member rate. You will need to complete your membership payment, otherwise you will be liable for the non-member price for the event.

Cancellation policy

  • Cancellations must be received in writing (letter or email) and will be acknowledged in writing.
  • Cancellations received 40–20 days before the start of the event, regardless of date booked, will incur a 25% administration charge.
  • Cancellations received 19–0 days before the start of the event, regardless of date booked, will incur a 100% cancellation charge.


Whilst the programme is correct at time of going to press, AVM reserves the right to change details of the event without notice. Alterations may occasionally be necessary due to circumstances beyond our control.

Where circumstances force AVM to cancel an event, the liability of AVM shall be limited to a refund of any fees paid for tickets to that particular event. AVM is not liable for any consequential loss, such as travel costs you may incur.

Views expressed by speakers are their own. AVM disclaims any liability for advice given, or views expressed, by any speaker at the event or in any documentation provided to delegates.

Professional photography and video production will be taking place at the event, and these images may be used on future promotional and training materials for AVM members. Please note that by attending the event, you are giving your consent for your image to be used on any AVM promotional materials or video recordings.