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New perspective on measuring health and well-being benefits – London

August 9, 2018 | 10:30 am - 4:30 pm

A new perspective on measuring health and wellbeing benefits

9 August 2018 at The Crypt, Spitalfields, London​

As a result of the success of the AVM event in Manchester, we are pleased to announce we’re running this event in London event. 

  • How can we measure wellbeing improvements effectively?
  • How can we utilise the resulting data?
  • How do the positive health and wellbeing benefits to volunteers impact the wider organisation?

This event will look at some really innovative work with volunteer programmes, not only in measuring the health and wellbeing benefits of volunteering, but also in integrating the lessons learned into future activity. We know that volunteers benefit from volunteering, but how do we quantify that benefit, then use it to motivate and encourage volunteers and other stakeholders?


10:30am – Registration

Registration –  tea, coffee and networking

11am – Welcome address
11.10am – The “If: Volunteering for wellbeing” project – Lee Ashworth, Imperial War Museum

Lee will tell us about the ground-breaking “If: Volunteering for wellbeing”project, where volunteers were trained across ten different sites, for ten weeks. The project aims included: social ROI; measuring the wellbeing impact of volunteering; utilising heritage sites as community hubs. The presentation will outline the aims, results and long term impact of the project.

11.50am – Data measurements of wellbeing and Behavioural Insights – Dr Ricky Lawton, Director of Economics and Evaluation at Jump

The presentation will discuss Jump’s comprehensive research on the motivations and barriers to volunteering in the UK, and the sources of data available to the cultural sector from national government population surveys. He will discuss the Behavioural Insights findings contained within the GIVERS framework and how they can be applied to volunteer retention and recruitment. Finally, he will run through their most recent research on the different barriers and motivations for volunteers from lower socioeconomic and ethnic minority groups.

12:35pm – Roundtable discussion
1.00pm – Lunch

Lunch, provided (please ensure we know of any special dietary needs)

1.45pm – Wellbeing in relation to volunteer motivation – Ceris Anderson and Steve Welsher, Volunteer Programme Manager, Street Games

Aside from explaining about the work of Street Games, Ceris and Steve will discuss: their work with volunteers and volunteer mentors; their approach, which is built around providing opportunities for their volunteers which appeal to their key motivations which are for: F.A.B.S (Fun, Altruism, Belonging, Self-development); how they measure impact, particularly regarding wellbeing; what they’ve discovered.

2.20pm – The Happiness Pulse – Ruth Townsley, Happy City

Ruth will tell us about the Happiness Pulse,which is an accessible, informative online tool that measures three key areas of personal wellbeing: how people feel (BE), how they act (DO) and how they relate to others (CONNECT), as well as exploring how citizens engage with life in their city. The Happiness Pulse is “a truly ground-breaking, alternative measure combining academic rigour, technology and community engagement in a highly interactive process” Ruht will explain how they use this.

2.55pm – Roundtable discussion
3.30pm – Measuring wellbeing in the volunteer sector – Ingrid Abreu Scherer, Programme Manager, What Works Centre for Wellbeing

What Works Centres for wellbeing bring together the evidence about the relative impacts on wellbeing of policies and projects, their cost and the quality of the evidence. The evidence programmes have been commissioned by the Economic and Social Research Council on behalf the What Works Centre for Wellbeing. The Centre also has a role to support the development of the evidence base.

4.10pm – Closing remarks
4.20pm – Finish

This agenda is subject to change

Any enquiries, please contact Greville Southgate, AVM’s L&D Officer, on [email protected] or 020 7426 9192.


View Twitter moment from the day (compilation of Tweets) – #AVMLearn New perspectives on measuring health and wellbeing


August 9, 2018
10:30 am - 4:30 pm
Event Category:
Event Tags:


The Crypt – Spitalfields
The Crypt, Christ Church, Spitalfields
London, London E1 6LY
+ Google Map


Greville Southgate – AVM
020 7426 9192
greville.southgate @volunteermanagers.org.uk

Payment and cancellation terms

Payment must be made by the date of the event.

If you require an invoice, please ensure you book your place a minimum of two weeks before the start date of the event. After that we will only accept payment by credit card or PayPal.

Want to pay by credit card but can’t pay now? No problem! You can pay against an invoice by credit card (or PayPal): we will send you a link to do so.

As you follow the online booking process – select the payment option at checkout “Request invoice”. If you need us to add a payment reference or purchase order number to the invoice – just add it in the “Additional information” section when confirming your billing details at checkout.

You’ll receive your invoice by email once we have accepted your booking. You can pay for your ticket by BACS or online with a credit or debit card. Please note we no longer accept payment by cheque.

We know things happen and that sometimes you can’t come to an event. If you are unable to come, you can pass your ticket on to a colleague, but if they are not an AVM member they will need to join AVM. If they don’t, they will be charged at the non-member rate.

If you have to cancel, please let us know in writing.

  • Cancellations received more than 20 days before the start of the event, regardless of date booked, will incur a 25% cancellation charge, whether the place has been paid for or not,
  • Cancellations received 19–0 days before the start of the event, regardless of date booked, will incur a 100% cancellation charge, whether the place has been paid for or not.

AVM will not accept liability for people unable to attend due to circumstances outside our control, such as travel disruption, work commitments, illness, or other personal commitments.

Where circumstances force AVM to cancel an event, the liability of AVM shall be limited to a refund of any fees paid for tickets to that particular event. AVM is not liable for any consequential loss, such as travel costs you may incur.

Terms and conditions

If you are an AVM member, you need to be logged in to be able to buy tickets at the member rate. We reserve the right to re-issue an invoice at the non-member rate if you are not a member at the time of booking.

L&D organisational package holders are limited to five tickets per organisation for an L&D event, and 10 tickets per organisation for AVM’s annual conference. If you would like to make a bulk order, please get in touch.

Buying for colleagues?

If you are buying tickets for colleagues you can only buy tickets at the member rate for them if they are currently members. We reserve the right to re-issue an invoice at the non-member rate if they are not a member at the time of booking.

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AVM is committed to providing access to our events for everyone. We aim to hold all our events at venues that are wheelchair accessible. If you have specific requirements to ensure you can fully take part in an event, please let us know when you book, or as soon as you can.

If you require a personal assistant, carer or BSL interpreter to attend the event with you, they are very welcome, and their place will be free. Please email [email protected] to arrange this. If you require us to source a BSL interpreter for you, please let us know at time of booking, or at least one month in advance.

AVM tries to ensure all dietary requirements are provided for, and commits to providing a menu that includes vegetarian and vegan options. Please let us know if you have specific dietary needs at the time of booking, or as soon as possible.


Whilst the programme is correct at time of going to press, AVM reserves the right to change details of an event without notice. Alterations may occasionally be necessary due to circumstances beyond our control.

Views expressed by speakers are their own. AVM disclaims any liability for advice given, or views expressed, by any speaker at the event or in any documentation provided to delegates.

Professional photography and video production will be taking place at the event, and these images may be used on future promotional and training materials for AVM members. Please note that by attending the event, you are giving your consent for your image to be used on any AVM promotional materials or video recordings.

On the day of the event the delegate list (name, job title and organisation only) may be shared with attendees to facilitate networking. If you do not want your details in the list, please let us know at least three weeks in advance of the event. This delegate list should not be used for sales to our delegates, either during or after the event.