Payment must be made by the date of the event.
If you require an invoice, please ensure you book your place a minimum of two weeks before the start date of the event. After that we will only accept payment by credit card or PayPal.
Want to pay by credit card but can’t pay now? No problem! You can pay against an invoice by credit card (or PayPal): we will send you a link to do so.
As you follow the online booking process – select the payment option at checkout “Request invoice”. If you need us to add a payment reference or purchase order number to the invoice – just add it in the “Additional information” section when confirming your billing details at checkout.
You’ll receive your invoice by email once we have received your booking. You can pay for your ticket by BACS or online with a credit or debit card. Please note we no longer accept payment by cheque.
We know things happen and that sometimes you can’t come to an event. If you are unable to come, you may be able to pass your ticket on to a colleague, but if they are not an AVM member they will need to join AVM. If they don’t, they will be charged at the non-member rate.
If you have to cancel or want to arrange a swap, please let us know in writing.
- Cancellations received more than 20 days before the start of the event, regardless of date booked, will incur a 25% cancellation charge, whether the place has been paid for or not,
- Cancellations received 19–0 days before the start of the event, regardless of date booked, will incur a 100% cancellation charge, whether the place has been paid for or not.
AVM will not accept liability for people unable to attend due to circumstances outside our control, such as travel disruption, work commitments, poor internet connection, illness, or other personal commitments.
Where circumstances force AVM to cancel an event, the liability of AVM shall be limited to a refund of any fees paid for tickets to that particular event. AVM is not liable for any consequential loss, such as travel costs you may incur.
