Get your tickets for AVM’s 2021 Annual Conference 2021

October Wednesday 20th and Thursday 21st, 10:00 – 13:00 | Tickets from £40

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AVM’s annual conference for volunteer managers is back and online on Zoom Wed 20 & Thu 21 October 2021.

The AVM conference is always a highlight in our year. Even though we say so ourselves we believe it is the premier event in the UK for volunteer managers, leaders and heads of volunteering. 

We aim to bring together some of the best speakers from our sector. People who are at the forefront of volunteer management and thought-leadership, and those from outside of volunteer management, who will challenge and provoke us to think differently.

The 2021 conference will be held across two days – Wednesday 20 and Thursday 21 October, 10 am to 1pm. Each day will feature a keynote speaker with Q&A, along with workshops to choose from on a variety of themes (seven on Wednesday 20th and six on Thursday 21st), plus Working with Emotions in Volunteering Toolkit (Day 1) and a Live Panel Session (Day 2).

For 2021 we are again holding a virtual conference on Zoom. Find out how to make the most of AVM events on Zoom.

Find out more and how to book your ticket


Agenda

Day 1: Wednesday 20 October

  • 09:30 Our virtual doors open for registration and (optional) pre-conference networking
    Join AVM and other delegates for informal networking in Zoom, ahead of our Conference.
  • 10:00 Conference opens with a welcome from Ruth Leonard, Chair of AVM
  • 10:10 Keynote: ‘Shaping the Future of Volunteering post Covid19: How we can embed volunteering in our communities’, Matt Hyde OBE – Chief Executive, The Scout Association
    Matt will give a 20 minute keynote speech, followed by a 20 Q&A, with questions facilitated by Ruth Leonard.
  • 11:00 Break and move to your workshops
    An opportunity for a cuppa and a comfort break, before you move to your chosen workshop.
    All workshops will be running in different Zooms and you will need to leave the main Zoom and join your workshop’s Zoom link.
  • 11:20 Workshops start (details below)
    Each workshop will be in a separate Zoom meeting, hosted by a member of the AVM Board and an AVM conference volunteer.
    Please book one workshop choice per day.
  • 12:05 Break and come back to main Zoom for 12:25pm
    An opportunity for a cuppa and a comfort break after your workshop, before you re-join the main Zoom.
  • 12:25 Plenary session: Launch of the ‘Working with Emotions in Volunteering Toolkit’
    This live session will include time for questions.
  • 12:55 Closing remarks
  • 13:00 Conference closes
  • 14:30 – 15:30: Networking
    Join us on Zoom to network and share with your peers. The Wednesday session has been moved from earlier advertised.

Day 2: Thursday 21 October

  • 09:30 Our virtual doors open for registration and (optional) pre-conference networking
    Join AVM and other delegates for informal networking in Zoom, ahead of the event.
  • 10:00 Conference opens with a welcome from Ruth Leonard, Chair of AVM
  • 10:10 Keynote: ‘Renaissance or regression? The five themes that are going to dominate volunteering management after the pandemic’, Joe Saxton – Driver of Ideas at nfpSynergy and its founder
    Joe will give a 20 minute keynote speech, followed by a 20 Q&A, with questions facilitated by Ruth Leonard.
  • 11:00 Break and move to your workshops
    An opportunity for a cuppa and a comfort break, before you move to your chosen workshop.
    All workshops will be running in different Zooms and you will need to leave the main Zoom and join your workshop’s Zoom link.
  • 11:20 Workshops start (details below)
    Each workshop will be in a separate Zoom meeting, hosted by a member of the AVM Board and an AVM conference volunteer.
    Please book one workshop choice per day.
  • 12:05 Break and come back to main Zoom for 12:25pm
    An opportunity for a cuppa and a comfort break after your workshop, before you re-join the main Zoom.
  • 12:25 Live panel session
    The live panel session will be your opportunity to ask your questions of our expert panel members (tbc).
  • 12:55 Closing remarks
  • 13:00 Conference closes
  • 14:30 – 15:30: Networking
    Join us on Zoom to network and share with your peers.

Workshops

  • Workshop A: Volunteering Management in the Digital Space, Carly Bell, Volunteering Manager, Media Trust & Rob Janke, Marketing & CRM Manager, Media Trust
  • FULL. Wednesday 20th only. Workshop B: Making the Volunteer Experience Inclusive, Jarina Choudhury (She/They), Strategic Volunteering Lead, NCVO & Amy McGarvey (She/They), Research Manager, NCVO
  • Workshop C: How to genuinely engage your audiences: an introduction to co-production, Jo Keller, Head of Volunteering, RNIB
  • Workshop D: Assessing impact in challenging times, Shehnaaz Latif, Associate, NCVO
  • Workshop E: Investing in Volunteers – UK standards for volunteer involving organisations, Korina Tsioni (She/Her), Volunteering Quality and Resources Officer, WCVA – on behalf of the UK IiV Operations group
  • Thursday 21st only. Workshop F: “What have student volunteers ever done for us?!” – bursting myths and stereotypes, Mariana Vieira da Rocha, National Chair, UK Student Volunteering Network and Volunteering and Civic Engagement Manager, University of West London, and David Coles, Volunteer Centre Manager, London School of Economics
  • Thursday 21st only. Workshop G: Befriending: maintaining quality and impact when you move online, Anne-Marie Zaritsky, Head of Volunteering, Mencap

Networking

When it comes to networking, we know that nothing quite beats being face to face in person. However, as many of us have become accustomed to, online face to face isn’t a bad second choice. We will be using a Zoom meeting to enable you to chat with other leaders of volunteering from across a variety of sectors and organisations during this conference.

This year we will be offering networking a variety of networking opportunities:

  • Join us and other delegates for a Zoom networking call each afternoon, to discuss what you’ve learnt from the conference with your peers. We’ll be running these sessions at 4pm on Wednesday 20th October, and 2:30pm on Thursday 21st October.
  • Join us in a private group on Voluntary Voice for all conference attendees to join. The group will open the week before the conference, and will give you the opportunity to network with other delegates ahead of time.
  • Sign up to AVM Conference Connect when you register, and grow your professional network. If you sign up we will randomly match you with another delegate, and connect you over email once the conference is over, so you can connect over a virtual (or real life, if you’re near enough) cuppa. 

Find out more and how to book your ticket


Pricing

AVM members are eligible for a member discount on our Conference. Please select this at the checkout.

PricingStandard priceAVM members’ discounted price
Both days (early bird)£130£70
One day (early bird)£70£40
Both days £160£80
One day£90£50

We are ticketing through TicketTailor as our website is in the process of being upgraded.

If you’re not an AVM member, you can join AVM today to access your discount for this, and future events – including our annual conference in October – as well as other benefits of AVM membership, including:

  • Exclusive member-only events, including AVM’s business book club
  • A back catalogue of selected past event recordings 
  • AVM Connect, our random facilitated networking, where we connect you to expand your networks
  • AVM’s mentoring programme

Join AVM today to take control of your professional development.

Don’t delay: this event has limited places, so sign up today!

Find out more and how to book your ticket

Terms and conditions of ticket sales

Payment and cancellation terms

Payment must be made by the date of the event.

If you require an invoice, please ensure you book your place a minimum of two weeks before the start date of the event. After that we will only accept payment by credit card or PayPal.

Want to pay by credit card but can’t pay now? No problem! You can pay against an invoice by credit card (or PayPal): we will send you a link to do so.

As you follow the online booking process – select the payment option at checkout “Request invoice”. If you need us to add a payment reference or purchase order number to the invoice – just add it in the “Additional information” section when confirming your billing details at checkout.

You’ll receive your invoice by email once we have accepted your booking. You can pay for your ticket by BACS or online with a credit or debit card. Please note we no longer accept payment by cheque.

We will check your membership status at time of booking. If you are not a current member – or have not applied for membership – you will be re-invoiced at the non-member rate.

We know things happen and that sometimes you can’t come to an event. If you are unable to come, you can pass your ticket on to a colleague, but if they are not an AVM member they will need to join AVM. If they don’t, they will be charged at the non-member rate.

If you have to cancel, please let us know by email.

  • Cancellations received more than 20 days before the start of the event – before or on 30th September – regardless of date booked, will incur a 25% cancellation charge, whether the place has been paid for or not,
  • Cancellations received 19–0 days before the start of the event – on or after 1st October – regardless of date booked, will incur a 100% cancellation charge, whether the place has been paid for or not.

AVM will not accept liability for people unable to attend due to circumstances outside our control, such as travel disruption, work commitments, illness, or other personal commitments.

Where circumstances force AVM to cancel an event, the liability of AVM shall be limited to a refund of any fees paid for tickets to that particular event. AVM is not liable for any consequential loss, such as travel costs you may incur.

L&D organisational package holders are limited to 10 tickets per organisation for AVM’s annual conference. If you would like to make a bulk order, please get in touch [email protected]

Buying for colleagues?

If you are buying tickets for colleagues you can only buy tickets at the member rate for them if they are currently members. We reserve the right to re-issue an invoice at the non-member rate if they are not a member.

Join AVM now

You can join AVM online now to qualify for your event discount. As long as your application is submitted, you can purchase tickets for our events at the member rate. You will need to complete your membership payment, otherwise you will be liable for the non-member price for the event.

Disclaimers

Whilst the programme is correct at time of going to press, AVM reserves the right to change details of an event without notice. Alterations may occasionally be necessary due to circumstances beyond our control.

Views expressed by speakers are their own. AVM disclaims any liability for advice given, or views expressed, by any speaker at the event or in any documentation provided to delegates.

By attending AVM’s conference on Zoom, your profile information, including your name and profile picture, may be visible to other attendees. Your name and email address will also be visible to AVM, the account owner and host when you buy your ticket and register on Zoom.

Your name, job title and organisation will be shared as a delegate list on a conference private web page, to facilitate networking. This will only be made available to those who have access to the event page: AVM staff and volunteers, event delegates, speakers and conference sponsors.

If you do not want your details in the list, please let us know at least three weeks in advance of the event. This delegate list should not be used for sales to our delegates, either during or after the event.

Buy tickets for Association of Volunteer Managers

Being More Pirate: reflections on AVM’s 2019 conference

I have now finished my second month as an Alumni Volunteer Manager at UCL (University College London). However, I have been working with volunteers for the best part of 4 years in different shapes and forms. Most of my experience has been stewarding groups of volunteers, and in the last year it has taken a more strategic turn.  The most exciting thing about starting at UCL is joining their campaign ‘It’s All Academic’, and being able to contribute to achieving 250,000 alumni volunteer hours. No small feat; so when I was asked if I would like to go to the AVM conference I jumped at the opportunity! The morning of the conference was a busy one. Having not attended an AVM conference I wasn’t sure what to expect, despite knowing a few friendly faces from the volunteering world. While stuck in tube delays Twitter soon diminished any doubts I had, I saw lots of tweets from other volunteer managers who were sharing gifs about their journeys and needing coffee. On arrival I enjoyed maybe a few too many pastries, and had a look around the various stalls. One of my first observations was just how many people from different organisations who were all here for volunteers! All the main stage presentations and panel talks where excellent; however my particular favourite was ‘Be More Pirate’. Alex Barker told us about the golden age of pirates, which was absolutely fascinating, and not just because I am a history nerd! Alex discussed how volunteers can play a pivotal role in challenging and reshaping systems. She drew comparisons between people who are considered do-it-yourselfers, side hustlers, and the Golden Age Pirates. As a new starter in a brand new role this was certainly food for thought! I also thoroughly enjoyed Amira Tharani’s impact and evaluation workshop. Amira’s workshop gave me great insight on where to start when evaluating a project area or programme in such an interactive way. I came out of the workshop armed with new ideas and resources to make those ideas a reality.  Going forward, I am excited to get further involved in AVM and learn everything I can from the fantastic network!

Hannah Kinghorn is Alumni Volunteer Manager at UCL (University College London)

Networking tips for AVM events

Networking… you might love it, you may hate it, or you might fall somewhere in between these two extremes. But however you feel about it, it can be really useful for your professional development. And with conference only a week away, I wanted to share some tips on preparing to make the most of the networking time at conference. I’ve crowd sourced some of these ideas through Twitter, which I highly recommend as a great way to start networking.

Do your research


via GIPHY

Is there someone you’ve wanted to meet for a while? There are a couple of ways you can find out who is going, ahead of conference.

Eventbrite shares first name and organisation of participants, so you can check out in advance if they are going, and look out for them on the day.

If you’re on Twitter and not already following @AVMTweets (why not?) do so. People are already starting to chat about conference. You can always ask who is going to start a conversation. Or maybe someone you chat to regularly on Twitter is going to be there? Every year I get to meet people I’ve met on Twitter at conference.

This year’s hashtag is #AVM2018 so do include this in any tweets about the conference.

Try: Hi, I see that you work at Organisation X. I’ve been interested in – something you’re interested in learning more about. Could you tell me more about that?

Prepare

This year I’ve been working with my mentor on a number of areas of professional and personal development. One of which has been to be more effective at networking, as I am really not very comfortable with small talk.

Part of my mentoring ‘homework’ has included preparing ahead of events like conference, or other AVM events. Things I’ve planned include something I’ve read that’s relevant to the event, or a key project I’m working on, and this has meant I’ve found I’m now less anxious before events.

I’ve also been thinking about questions to ask others at events. Is there something tricky I’m working on at the moment? I can ask someone if they’ve had to do something similar and how they handled it.
I’ve also been working on building my courage to talk to speakers at events, or someone whose work I admire. I still find it rather daunting to talk to the ‘experts’ from the stage, but I’m getting there! I just have to remind myself they’re a person like me.

Try: Hi, I see that you work at Organisation X. I’ve been interested in – something you’re interested in learning more about. Could you tell me more about that?

A simple greeting

Starting a conversation can feel really daunting, particularly if you’re not particularly comfortable with small talk. If you’re not very confident approaching people you’ve not met before, look for someone you know – or at least have met before, even if it was earlier in the event – who is talking to someone you don’t. This can often feel less daunting.

But what if you’ve come on your own and not met anyone yet? Never fear, the weather is bound to be unexpected for the season, someone’s travel to conference was probably eventful, and if all else fails, my old failsafe is “food/ coffee/ biscuits* look good/ bad/ awful*” (*delete as applicable), something I ALWAYS have an informed opinion about (don’t worry, the refreshments have always been great at conference!).

But once you’ve got past that first chat about food, and suddenly realise you’ve not actually introduced yourself, you can learn a simple networking greeting by remembering Inigo Montoya. Inigo’s most famous greeting can be broken down into four simple steps:

  1. Polite greeting: “Hello.”
  2. Name: “My name is Inigo Montoya.”
  3. Relevant personal link: “You killed my father.”
  4. Manage expectations: “Prepare to die.”

And there you have it, a simple networking greeting: “Hello. My name is Inigo Montoya. You killed my father. Prepare to die.”

And don’t worry: nobody at conference is expecting an elevator pitch from you. Where you’re from and what your role is is a great relevant personal link.

Try: Hi, I’m Jo and I’m a Volunteer Manager at Organisation X. Is this your first time at an AVM conference?

Thanks to Annabel Smith for sourcing the image.

A comfortable exit

via GIPHY

When we’re at events we often want to meet more people, but sometimes our nerves can mean we find it hard to exit a conversation, either resulting in feeling we’ve overstayed our welcome, or rude when we leave. Don’t worry: most people won’t think you’re rude if you leave the conversation. And you don’t need to use comfort break as an uncomfortable exit excuse. A polite thank you and goodbye will be sufficient.

Try: Steve, it was really a pleasure speaking with you. I’m going to take a look at some of the other exhibits here, but if I don’t run into you later, I hope to see you at another event soon.

Following up with contacts

Strengthening your networks is a great advantage of AVM events. If you think that you’d find it useful to follow up with someone, ask for their business card, or let them know you’ll plan to connect with them on LinkedIn.

Try: I had a great time talking with you about X and I’d love to follow up with you later? Do you have a business card, or can I connect with you on LinkedIn, as it would be great to keep in touch?

Facilitating your networking

We know striking up a conversation with someone you’ve not met before doesn’t come easy to everyone, including volunteer managers. So this year we’ve again planned ways to help facilitate your networking experience. We’ll have discussion prompts on the walls, networking tables over lunch to discuss a variety of topics, and plenty of breaks for a cuppa and a chat.

We’ve also booked a space after conference so that those who are able to stay on can have a drink, and carry on some of the great discussions that were started during the day.

Hope to see you at conference!

Find out more

Jo Gibney is an AVM Board member, and Strategic Volunteering Manager at Anthony Nolan.