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AVM Conference 2020 – 21 & 22 October

October 21 | 9:30 am - October 22 | 1:00 pm

AVM’s conference, by its members, for our profession

Update Tuesday 20 October: Conference joining instructions were sent out on Monday 19th October. Please check your inbox for details.

This year’s AVM conference will be taking place online, on Zoom, over two half-days, Wednesday 21 and Thursday 22 October, 10:00 – 13:00.

The AVM conference is always a highlight in our year. Even though we say so ourselves we believe it is the premier event in the UK for volunteer managers, leaders and heads of volunteering. 

We always try to bring together some of the best speakers from our sector, people who are at the forefront of volunteer management and thought-leadership, and those from outside of volunteer management, who will challenge and provoke us to think differently.

This year, for obvious reasons, we are unable to hold our conference face-to-face, so this year we are holding it on Zoom.

The 2020 conference will be held across two mornings – Wednesday 21 and Thursday 22 October. On each day we will have a keynote speaker with a Q&A, eight workshops to choose from on a variety of themes, and a panel session at the end of each morning 

We realise the opportunities to network and chat to other leaders of volunteering from across a variety of sectors and organisations are more limited online, so will be using Zoom meeting, which allows you to chat with one another. We will also be hosting two optional ‘cuppa and a chat’ sessions, on the afternoons of both days, for more networking, and to reflect on what you’ve heard during the morning.

Buy tickets for AVM annual conference 2020 - 21 & 22 October

Agenda

Day 1: Wednesday 21 October

  • From 09:30: Join other delegates for informal networking in Zoom, ahead of the event. 
    • The breakfast offering won’t be quite the same this year, so bring a cuppa with you.
  • 10:00: Conference opens with a welcome from Ruth Leonard, Chair of AVM
  • 10:10: Keynote: Martha Awojobi – Charity So White
    • We’re really pleased that Martha Awojobi of Charity So White has agreed to speak this year about racism in the charity sector. 
    • Martha will give a 20 minutes keynote speech, followed by a 20 Q&A, with questions facilitated by our team.
  • 11:00: Break 
    • An opportunity for a cuppa and a comfort break. 
    • Delegates will leave main Zoom meeting and log in to their breakout room
  • 11:20: Workshops (details below)
    • Each workshop will be in a separate Zoom meeting, hosted by a member of the AVM Board.
    • Each workshop will run on both days. 
    • Please book on to one workshop per day.
  • 12:05: Leave workshop and rejoin main Zoom meeting, with the option of joining a breakout room for networking.
  • 12:25: What does an anti-racist approach to volunteering mean for Volunteer Managers? 
    • This live panel session will be chaired by Rachael Bayley, Director of Operations and Volunteering, Ramblers
  • 12:55: Closing remarks
  • 15:00 – 16:00: Cuppa and a chat
    • Optional facilitated networking session

Day 2: Thursday 22 October

  • From 09:30: Join other delegates for informal networking in Zoom, ahead of the event.
    • The breakfast offering won’t be quite the same this year, so bring a cuppa with you.
  • 10:00: Conference opens with a welcome from Ruth Leonard, Chair of AVM
  • 10:10: Keynote: Martin Houghton-Brown, Chief Executive St John Ambulance 
    • We’re really pleased that Martin Houghton-Brown has agreed to speak and share his views on the importance of volunteer management and volunteers.
    • Martin will give a 20 minutes keynote speech, followed by a 20 Q&A, with questions facilitated by our team.
  • 11:00: Break
    • An opportunity for a cuppa and a comfort break.
    • Delegates will leave main Zoom meeting and log in to their breakout room
  • 11:20: Workshops (details below)
    • Each workshop will be in a separate Zoom meeting, hosted by a member of the AVM Board.
    • Each workshop will run on both days.
    • Please book on to one workshop per day.
  • 12:05: Leave workshop and rejoin main Zoom meeting, with the option of joining a breakout room for networking.
  • 12:25: What is the role of the Volunteer Manager in the new normal following Covid-19?
    • This live panel session will be chaired by Rachael Bayley, Director of Operations and Volunteering, Ramblers
  • 12:55: Closing remarks
  • 16:00 – 17:00: Cuppa and a chat
    • Optional facilitated networking session

The agenda is correct at time of publication. AVM will contact you about any changes in advance of the event.

Workshops

This year we are running all eight workshops on both days. Please only book on to one workshop per day.

FULLY BOOKED: Workshop A: Inspiring Impact – NCVO Charities Evaluation Services – The importance of measuring your impact: a practical guide
Amira Tharani, Senior Consultant, NCVO Charities Evaluation Services

This session will discuss practical approaches for voluntary organisations to demonstrate the impact of their work, including resources, tools, and opportunities for learning. We will explore in an interactive setting not only how you can bring this vital information to life, but also how it can be helpful for your organisations, beneficiaries, and your volunteers.

Topics discussed include:

  • Why do we measure?
  • How to know what to measure?
  • Practical resources and tools to help build a foundation for impact measurement

Workshop B: Generating youth engagement with your organisation 
Anjali Raman-Middleton, Student Organiser, UK Student Climate Network

Now Thursday 22nd only

Do you need an insight into the teenage mindset that you may have forgotten? In this workshop you will learn from Anjali, a young climate activist, how to improve youth access and engagement in your organisation, including:

  • What young people need and want from organisations in their communities
  • How to inspire young people to contribute and engage in your organisation
  • Ways to provide young people with opportunities aiding their future employment
  • How best to engage with young people on social media
  • Other organisations young people are interested in and engaged by

Workshop C: Employer Supported Volunteering (for your own employees) 
Claire Booth, Volunteering Development Manager, Fairtrade Foundation

Are you looking to introduce an Employer Supported Volunteer programme in your organisation? In this workshop you will hear from Claire how she was involved in setting up an Employer Supported Volunteering programme for staff at the Fairtrade Foundation, and:

  • Understand the benefits of an employer supported volunteering scheme for your organisation and staff
  • Be able to put together a business case and learn tips for obtaining organisational buy in
  • Acquire ideas and knowledge on how to develop a scheme, create clear guidance and procedures, launch, communicate and roll out a pilot
  • Learn how to evaluate the scheme using your organisation’s theory of change •
  • Be aware of potential challenges and considerations for monitoring and maintaining momentum for the scheme

Workshop D: Establishing an alumni network 
Morven MacLean, Head of Volunteering , Children’s Hospices Across Scotland (CHAS)

Morven led the set up of an alumni network for former volunteers and staff at Children’s Hospices Across Scotland (CHAS). In this session you will learn practical tips from Morven on how to set up a similar networking, including:

  • the importance of the exit stage of the volunteer journey, and have a chance to reflect on how it can be improved
  • how to go about establishing an alumni network for volunteer and employee leavers
  • the benefits of an alumni network for both leavers and organisations the resources required to establish and run an alumni network.

Workshop E: The links between volunteering and wellbeing – findings from research 
Ingrid Abreu Scherer, Civil Society Lead at the What Works Centre for Wellbeing

Research shows there are strong links between volunteering and wellbeing. In this workshop Ingrid will help you start to: • understand the evidence behind the links between volunteering and wellbeing,

  • develop a theory of change of how volunteering can lead to better wellbeing’
  • use this understanding to design better volunteering programmes, and
  • evaluate and help build the evidence base on the subject.

Workshop F: First steps in volunteer management – making great relationships 
Laura Hamilton, Laura Hamilton Consulting 

Now Wednesday 21st only

Effective volunteer management relies on a strong relational approach between volunteers and volunteer managers. In this workshop, Laura will give you insights into how to build and maintain healthy relationships with volunteers and how to navigate your way through difficult dynamics and boundary issues, including:

  • Insights into motivational theory and volunteer engagement
  • Understanding how to create healthy relationships and boundaries with volunteers
  • Exploring relationship dynamics and difficulties

This workshop is for new volunteer managers, or those early on their career who want to learn how to strengthen relationships with volunteers.

Workshop G: How to Integrate Coaching & Mentoring in your Organisation : Start with the Why 
Sherie Olmstead, Managing Director of ‘Energy for Life and Soul’, Personal & Professional Coach

Being a mentor or coach to volunteers and staff in your organisation will enhance the communication, collaboration, trust and energy in your teams. In this workshop you will learn from Sherie how to integrate coaching and mentoring in your organisation, including:

  • Getting a clear understanding of what coaching and mentoring is and is not
  • Reflecting on your goal and can it be met with the integration of coaching and mentoring?
  • 3 easy steps that will help you be an outstanding coach
  • How to start a mentoring programme: and keep asking why

FULLY BOOKED: Workshop H: Influencing colleagues effectively 
Stephen Hill, Head of Volunteering, Parkinson’s UK

Are you a leader of volunteering looking for ways to increase your influence with your colleagues? Are you trying to raise the profile of volunteering in your organisation? In this session, Stephen will share his learnings from how Parkinson’s developed their Volunteering Business Partner model. In this session you hear from Stephen how to:

  • Identify internal influencers and stakeholders
  • Understand service redesign
  • Develop and roll out a Volunteering Business Partner / internal consultancy model
  • Some of the bumps you might encounter along the way

Each workshop will be in a separate Zoom meeting, hosted by a member of the AVM Board.

Buy tickets for AVM annual conference 2020 - 21 & 22 October

Tickets

Ticket prices are as follows:

AVM members tickets:

  • Early bird: £70 for both days
  • Standard price: £80 for both days

Non-AVM member tickets:

  • Early bird: £130 for both days
  • Standard price: £160 for both days

There are 50 early bird tickets available to members, and 10 for non-members. Once they are all sold, standard rate tickets will be available.

Buy tickets for AVM annual conference 2020 - 21 & 22 October

Claim your membership discount on your ticket

AVM members are eligible for a discount on their ticket, as well as other benefits, including our mentoring programme, BiteSize learning webcasts, networking opportunities, AVM’s new book club, and access to videos and presentations from past AVM events.

Not an AVM member yet? You can still buy a member rate ticket if your membership application is being processed: just select ‘Applied’ in the event checkout field. Find out more about AVM membership and join today.

Buy tickets for AVM annual conference 2020 - 21 & 22 October

Terms and conditions of ticket sales

You can pay by credit card or request an invoice at the checkout in Ticket Tailor.

Please familiarise yourselves with our cancellation policy, and payment terms below. We do require payment to be made before the event.

The agenda is correct at time of publication. AVM will contact you about any changes in advance of the event.

AVM will not accept liability for any ability to attend one or both days due to technical issues with a delegate’s equipment. If technical difficulties prevent AVM from hosting the conference, we will endeavour to reschedule the conference to another date(s), and a full or partial refund will be offered if the new date(s) is/are unsuitable.

Buy tickets for AVM annual conference 2020 - 21 & 22 October

Tickets for just one day are also available, and linked from the main event page.

Details

Start:
October 21 | 9:30 am
End:
October 22 | 1:00 pm
Event Category:
Event Tags:
, , ,
Website:
https://buytickets.at/avm/400884

Venue

online on Zoom

Organiser

AVM
Email:
hello@volunteermanagers.org.uk

Payment and cancellation terms

Payment must be made by the date of the event.

If you require an invoice, please ensure you book your place a minimum of two weeks before the start date of the event. After that we will only accept payment by credit card or PayPal.

Want to pay by credit card but can’t pay now? No problem! You can pay against an invoice by credit card (or PayPal): we will send you a link to do so.

As you follow the online booking process – select the payment option at checkout “Request invoice”. If you need us to add a payment reference or purchase order number to the invoice – just add it in the “Additional information” section when confirming your billing details at checkout.

You’ll receive your invoice by email once we have accepted your booking. You can pay for your ticket by BACS or online with a credit or debit card. Please note we no longer accept payment by cheque.

We know things happen and that sometimes you can’t come to an event. If you are unable to come, you can pass your ticket on to a colleague, but if they are not an AVM member they will need to join AVM. If they don’t, they will be charged at the non-member rate.

If you have to cancel, please let us know in writing.

  • Cancellations received more than 20 days before the start of the event, regardless of date booked, will incur a 25% cancellation charge, whether the place has been paid for or not,
  • Cancellations received 19–0 days before the start of the event, regardless of date booked, will incur a 100% cancellation charge, whether the place has been paid for or not.

AVM will not accept liability for people unable to attend due to circumstances outside our control, such as travel disruption, work commitments, illness, or other personal commitments.

Where circumstances force AVM to cancel an event, the liability of AVM shall be limited to a refund of any fees paid for tickets to that particular event. AVM is not liable for any consequential loss, such as travel costs you may incur.

Terms and conditions

If you are an AVM member, you need to be logged in to be able to buy tickets at the member rate. We reserve the right to re-issue an invoice at the non-member rate if you are not a member at the time of booking.

L&D organisational package holders are limited to five tickets per organisation for an L&D event, and 10 tickets per organisation for AVM’s annual conference. If you would like to make a bulk order, please get in touch.

Buying for colleagues?

If you are buying tickets for colleagues you can only buy tickets at the member rate for them if they are currently members. We reserve the right to re-issue an invoice at the non-member rate if they are not a member at the time of booking.

Join now

You can join AVM online now to qualify for your event discount. As long as your application is submitted, you can purchase tickets for our events at the member rate. You will need to complete your membership payment, otherwise you will be liable for the non-member price for the event.

Accessibility

AVM is committed to providing access to our events for everyone. We aim to hold all our events at venues that are wheelchair accessible. If you have specific requirements to ensure you can fully take part in an event, please let us know when you book, or as soon as you can.

If you require a personal assistant, carer or BSL interpreter to attend the event with you, they are very welcome, and their place will be free. Please email [email protected] to arrange this. If you require us to source a BSL interpreter for you, please let us know at time of booking, or at least one month in advance.

AVM tries to ensure all dietary requirements are provided for, and commits to providing a menu that includes vegetarian and vegan options. Please let us know if you have specific dietary needs at the time of booking, or as soon as possible.

Disclaimers

Whilst the programme is correct at time of going to press, AVM reserves the right to change details of an event without notice. Alterations may occasionally be necessary due to circumstances beyond our control.

Views expressed by speakers are their own. AVM disclaims any liability for advice given, or views expressed, by any speaker at the event or in any documentation provided to delegates.

Professional photography and video production will be taking place at the event, and these images may be used on future promotional and training materials for AVM members. Please note that by attending the event, you are giving your consent for your image to be used on any AVM promotional materials or video recordings.

On the day of the event the delegate list (name, job title and organisation only) may be shared with attendees to facilitate networking. If you do not want your details in the list, please let us know at least three weeks in advance of the event. This delegate list should not be used for sales to our delegates, either during or after the event.