Emotionally challenging situations and difficult conversations (AVM Replay)
Managing volunteers can sometimes be an emotionally challenging experience.
- Do you have the guidance and support necessary to cope effectively with these situations?
- Have you had useful guidance on saying 'No' to volunteers, or on supporting volunteers and /or clients in stressful situations?
This event aims to discuss these crucial issues and offer some practical guidance both on techniques and best practice. With a combination of presentations and interactive workshops from experienced practitioners, this promises to be a busy and rewarding day.